Journey Map

Customer Journey Map

I am a great subtitle, ideal for providing more context about the topic you are going to address.

1. Awareness

2. Consideration

3. Acquisition

4. Retention

5. Loyalty

Write agreat headline

Interactivity and animation can be your best allies when creating tables, infographics, or charts that help provide context to the information and simplify the data for your audience. We are visual beings, and it is easier for us to 'read' images than to read written text.

Userpersona

Stagesof the journey

Useractions

Emotions and motivations

Contact points

Pain points

Opportunities for improvement

First name Last name

Contextualize your topic with a subtitle

A great title

Do you need more reasons to create dynamic content? Well: 90% of the information we absorb comes through sight, and we retain 42% more information when the content is moving.

A great title

When giving a presentation, there are two objectives to pursue: convey information and avoid yawning. To achieve this, it may be a good practice to create an outline and use words that will stick in your audience's mind.

A great title

If you want to provide additional information or develop the content in more detail, you can do so through your oral presentation. We recommend that you train your voice and practice: the best improvisation is always the most rehearsed!

Write a great headline

Describe the problem you are going to solve and, above all, the reason why your idea is interesting

Step-by-step interactive visual communication:

• Plan the structure of your communication.
• Hierarchize it and give visual weight to the main points.
• Define secondary messages with interactivity.
• Establish a flow through the content.
• Measure the results.

Pose a dramatic question; it is the essential ingredient to maintain the audience's attention. It is usually posed subtly at the beginning of the story to intrigue the audience and is resolved at the end.

'Your content is liked, but it engages much more if it is interactive'

Write a great headline

You can create a outline to synthesize the content and use words that will stick in your audience's mind. Numbered ideas are much easier to remember than bullet points.

You can develop the content in more detail through your oral presentation. We recommend that you train your voice and practice: the best improvisation is always the one that is most rehearsed!

Show enthusiasm, flash a smile, and maintain eye contact with your audience: 'The eyes, chico. They never lie.' This will help you to make a 'match' with your audience. Leave them speechless!

Use videos

With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audios... Whatever you want!

Multimedia content is essential in a presentation to leave everyone speechless. Additionally, this way you will synthesize the content and entertain your audience.

Spice up your content and take it to the next level

Down with boring content in your presentation: make it entertaining

Write a brilliant subtitle here to provide context

Pose a dramatic question; it is the essential ingredient for keeping the audience's attention. It is usually posed implicitly at the beginning of the story to intrigue the audience and is resolved at the end.

When giving a presentation, you should pursue two objectives: convey information and avoid yawns. For this, it may be good practice to make an outline and use words that will be etched in your audience's brain. Our brain is biologically prepared to process visual content.

Did you know that Genially allows you to share your creation directly, without the need for downloads? Ready for your audience to view it on any device and share it anywhere. We don't like to bore. We don't want to be repetitive. Communicating as always bores and doesn't engage. We do it differently. We sabotage boredom. We create what the brain likes to consume because it stimulates it.

Write a great headline

You can create a outline to synthesize the content and use words that will stick in your audience's mind. Numbered ideas are much easier to remember than bullet point lists.

You can develop the content in more detail through your oral presentation. We recommend that you train your voice and practice: the best improvisation is always the most rehearsed!

Show enthusiasm, flash a smile, and maintain eye contact with your audience: 'The eyes, chico. They never lie.' This will help you to connect with your audience. Leave them speechless!

Write a great headline

Describe the problem you are going to solve and, above all, the reason why your idea is interesting

Step by step interactive visual communication:

• Plan the structure of your communication.
• Hierarchize it and give visual weight to the main points.
• Define secondary messages with interactivity.
• Establish a flow through the content.
• Measure the results.

Pose a dramatic question; it is the essential ingredient to keep the audience's attention. It is usually posed subtly at the beginning of the story to intrigue the audience and is resolved at the end.

'Your content is liked, but it engages much more if it is interactive'

05

03

Here you can put an important title, something that will captivate your audience

01

04

06

Generate experiences with your content.

02

Measure results and experiment.

It has WOW effect. Very WOW.

Engage and surprise your audience.

Make your audience remember the message.

It is organized, hierarchical, and structured.

Usegraphics

Use this space to briefly describe your chart and its evolution. Statistics convey professionalism and a greater sense of credibility. A plus: always try to include the source.

We are visual beings:

• We understand images
• Illustrations, gifs, videos…
• They are resources that reinforce the content
• Especially with interactivity and animation

We are narrative beings:

• We tell a thousand stories
• We communicate
• And express our needs
• We conquer, we convince

Animate your content and take it to the next level

Down with boring content in your presentation: make it entertaining

Write a great subtitlehere to provide context

Did you know that Genially allows you to share your creation directly, without the need for downloads? Ready for your audience to view it on any device and share it anywhere. We don't like to bore. We don't want to be repetitive. Communicating as always is boring and doesn't engage. We do it differently. We sabotage boredom. We create what the brain likes to consume because it stimulates it.

Pose a dramatic question; it is the essential ingredient for maintaining the audience's attention. It is often posed subtly at the beginning of the story to intrigue the audience and is resolved at the end.

When giving a presentation, there are two goals to pursue: to convey information and to avoid yawns. To achieve this, it can be good practice to create an outline and use words that will be etched into the minds of your audience. Our brain is biologically prepared to process visual content.

Use videos

With Genially templates, you can include visual resources to leave your audience speechless. You can also highlight a phrase or specific fact that will be etched in your audience's memory and even embed external content that surprises: videos, photos, audios... Whatever you want!

Multimedia content is essential in a presentation to leave everyone speechless. Additionally, this will help you synthesize the content and entertain your audience.

Use an image and use this space to describe it. You can upload an image from your computer or use the resources available in Genially.

Here you can put an important title

Write a great subtitle here to provide context

With Genially templates, you can include visual resources to leave your audience in awe. You can also highlight a specific phrase or piece of information that will be etched in your audience's memory, and even embed external content that surprises: videos, photos, audios... Whatever you want! Do you need more reasons to create dynamic content? Well: 90% of the information we assimilate comes through sight, and we retain 42% more information when the content is moving.