Want to create interactive content? It’s easy in Genially!
Sarah Aldridge
Created on December 12, 2023
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The channels section helps you to configure different channels to multiple agents, for example- voice, chat, and social media channels. The distribution of channels is completed in ‘Push’ and ‘Pull’ mode in Odigo's solution.
Vibrant video
Sarah Aldridge
Created on December 12, 2023
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Transcript
Channel Configuration
Channel Configuration
The channels section helps you to configure different channels to multiple agents, for example- voice, chat, and social media channels. The distribution of channels is completed in ‘Push’ and ‘Pull’ mode in Odigo's solution.