trabajo ingles

students: Mishell del Valle Jennifer Alvarado Lesly Marlyn

TOURISM MANAGER SKILLS

Communication and interpersonal skills

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1Good managers know when to adapt their own communication style to the situation or person. The more successful you are at strong communication, the more likely your team is to complete tasks on time, achieve success and reach the company's overall vision and goals. These are traits used to successfully interact and communicate with others.

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listening skills

Active listening is just as important as other communication skills. A good manager values, respects, and appreciates his team's views and ideas by fully listening to what they share. Helps better understand critical information, connections and trust when problems may arise.

Relationshipbuilding skills

Managers should make connections with their team to establish credibility and encourage camaraderie. The success of a manager depends on the success of their team, and cultivating sincere relationships reveals more about team members and how their skills and personality can best suit work tasks and goals. Great managers are authentic, take a vested interest in each team member and take time to establish good working relationships.

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Emotional intelligence

Emotional intelligence in a leader means having the self-awareness to recognize their own emotions and reactions, being objective, and showing restraint and understanding.

Trustworthiness and respect

The manager builds trust and respect with his team by offering honest advice and welcoming feedback. They seek input, ideas from the team, and appreciate all points of view, even those that differ. Respected managers respect confidentiality among employees on sensitive topics and are open and honest during difficult scenarios or when delivering unpleasant news.

Strategic thinking

Strategic thinking is the ability to plan for the future, generate ideas and implement strategies for success. Good managers consider likely scenarios, plan for potential complications and find ways to mitigate or avoid risk.

Decision-making

Successful choices help a team and company run smoothly. Effective decision-making requires thoughtful consideration

Troubleshooting

An excellent manager notices and solves problems. From a problem with a production order to a dispute between colleagues, there are many issues that managers need to address. The ability to find the best way to handle a problem can help set you apart as a manager or bring confidence to your team. Great managers think ahead, expect risks, then brainstorm solutions and determine the best option.

Teamwork

It's important to know and appreciate what it takes to get the job done and keep the team in mind when making decisions that will affect team members. Teamwork fosters loyalty, higher morale, efficiency, creative thinking and comprehension. Good managers support and encourage collaboration within their team and across others in the department or company.

Team orientation

Managers should observe their team and get to know each individual in order to utilize their strengths or find ways for them to grow and develop.

Time management

Time management involves more than just being on time. Knowing what to work on plus when or how to prioritize projects and setting realistic deadlines for completing tasks are all part of good time management. The role of a manager is multifaceted, and honing your time management skills can make you a better leader.

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Conflict resolution

All workplaces experience conflict, and a skilled manager can recognize conflict and deal with it swiftly. Unresolved issues can affect employee performance or morale, so it is best to de-escalate or resolve conflicts as soon as possible.

Time management

Knowing what to work on and when, how to prioritize projects, and setting realistic deadlines for completing tasks are part of good time management.

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Recognition

Employee recognition occurs when a company recognizes its employees for their performance in the workplace. Recognizing employees for their achievements can boost employee morale, encourage them to remain productive, and motivate them to produce high-quality work.

Motivation

Los motivadores pueden incluir competencias de ventas, programas de incentivos y bonos, invitar al equipo a almorzar una vez al mes o simplemente agradecerles por el trabajo que realizan verbalmente o en un correo electrónico rápido.

Recognitiongood managers

Offer recognition because praising the team helps group morale, keeps employees engaged, and makes them more likely to stay in that workplace. It's important to be consistent with recognition and know the value of appreciating both the entire team and individual contributors.

Tech skills

Managers need to keep up with relevant new technology trends and learn ways to use them for their team, projects, or clients. Implementing an app that drives employee engagement, a new platform that organizes project schedules and costs, or a business-to-business program can help you stay effective. Staying up to date on new technology offerings drives innovation and could help you achieve your business goals sooner.

Vision

Having a clear vision and effectively presenting it to the team is important as a leader.

Functional skills

An effective manager is familiar with the various software, operating tools, and equipment used within their team and company. These may include computer programs, spreadsheets, and organization methods.

Adaptability

The business world constantly evolves, and a manager's willingness to grow along with it keeps them relevant, competitive and innovative. A good manager is often open to new ideas or ways of doing things and views change as an opportunity rather than an obstacle.

• Active listening • Empathy • Patience • Flexibility • Motivation • leadership • Trust • Responsibility • Teamwork

Key Steps for Conflict Resolution at Work

1. Understand the conflict Before you begin communicating with the other party, fully understand your position in the conflict and the position of the other party. 2. Explore alternatives In some cases, the parties are not able to reach an agreeable solution in a conflict 3. Find a private, neutral place It’s important to find a quiet and neutral location where you can discuss the conflict in private. Because the goal, ultimately, is to eliminate tension, a private location is essential.

Learning about this essential concept can help facilitate effective teamwork and open communication. Active listening in the workplace is important because it is a way of showing your team members that you value what they are saying. It is an important part of establishing open communication and camaraderie in the workplace.

Emotional intelligence in leadership is the ability to understand and manage your own emotions and interactions with other people.

Emotional intelligence in a leader means having the self-awareness to recognize their own emotions and reactions, being objective, and showing restraint and understanding.

Employee recognition is one way supervisors show employees that their work is valued. This allows people to feel appreciated for making a positive impact and ensures that their work contributes to the overall success of the company.