Mccann Worldgroup proposals

Onboarding project

Joy Sampson

March 2024

Agenda

Proposals

Objectives

Background

Summary

Budget

Project plan

Background

Background

We've looked at data, feedback and spoken to key stakeholders. Creating an outstanding onboarding experience is crucial to achieving our KPIs.

Why?

46% New hires feel more confident in their roles

The best onboarding programs have countless benefits. Research helps us quantify exactly how great onboarding helps both new hires and organizations.

31% Outstanding onboarding leads to lower employee turnover

45% New hires have more trust in their organization

49% New hires are more engaged at work

(Brandon Hall Group)

Background

We've looked at data, feedback and spoken to key stakeholders. Creating an outstanding onboarding experience is crucial to achieving our KPIs.

Why?

New starter feedback

The best onboarding programs have countless benefits. Research helps us quantify exactly how great onboarding helps both new hires and organizations.

Manager focus groups

HR Business Partners

Industry trends

Objectives

Objectives

What do we want to achieve?

Clarity

Connection

Compliance

Culture

New starters have a clear idea of what is expected of them. All stakeholders have visibility on what happens during onboarding.

New starters have the opportunity to network across the business, feel part of our community and hear from our leaders

An onboarding process that is compliant with our training requirements. All stakeholders have access to the relevant information needed.

Our culture and values are communicated clearly. New starters are excited to be part of our mission.

Objectives

What does this look like?

Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey

Provide guidance and support to hiring managers; along with visibility on what happens during the onboarding process

Create a sense of excitement for new starters joining and communicate the culture at McCann

Streamline our processes to ensure that all stakeholders are collaborating efficiently

Proposals

Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey

McCann Academy

Onboarding Portal

Revamp comms

Create an onboarding landing page - A centralised place where new starters can access all their training/useful information - Created using genially

Conduct a full learning needs analysis- Develop core training modules that form our live induction sessions - Create a blended learning course that sits on our LMS

Review all onboarding comms - Work with branding to create an onboarding brand and assets - Implement MailChimp to automate the first day email

Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey

McCann Academy

Live induction sessions

On our core topics

A comprehensive learner journey that equips our new starters with all the information they need to know to succeeed at McCann. This will sit in our LMS platform and be created using articulate

Video deep dives

On each of our business areas

Links to department learning

More information on department-specific training

Useful resources

Links to our blog and other useful training

Tracked engagement

Reporting available to see how our new starters interact

Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey

Onboarding portal

Central place for all onboarding material

Interactive and easy to navigate

Linked in new starter's welcome email

Links to all mandatory training and the Mccann Academy

Tracking for new starter engagement

Provide guidance and support to hiring managers; along with visibility on what happens during the onboarding process

Manager onboarding guide: to get sent to all hiring managers and linked in our LMS platform. Outlining the manager support needed.

Internal onboarding overview: outlining the process, it's timeline and all the key stakeholders involved

Refreshed comms: reviewing the comms sent to hiring managers, along with building in automated messages into our HRIS

Create a sense of excitement for new starters joining and communicate the culture at McCann

Meet our Leaders

Onboarding social

Mccann gift box

Host a quarterly Q&A session with a rotation of hosts from our Leadership team

Gift our new starters an onboarding welcome box with Mccann branded items

Host a monthly social for our new starter groups to socialise and celebrate their start

Streamline our processes to ensure that all stakeholders are collaborating efficiently

Centralised documents: where all stakeholders can access new starter information and have visibility of the new comers pipeline

Monthly catch-ups: connect with a representative from each stakeholder group to ensure that we are working collaboratively

Implement ClickUp: to track the progress of new starters during the onboarding journey and add automations that notify stakeholders

Project Plan

Project Plan

Project Plan

Budget

Budget

Summary

How will we measure success?

Feedback forms: touchpoints throughout the new starter journey built into our processes

Peakon data: targeted questions around onboarding sent to our employees

LMS reports: monthly reports to track user engagement with our training materials

Questions?