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Mccann Worldgroup proposals
Joy Sampson
Created on March 20, 2024
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Transcript
Onboarding project
Joy Sampson
March 2024
Agenda
Background
Project plan
Objectives
Budget
Proposals
Summary
Background
(Brandon Hall Group)
Why?
Background
We've looked at data, feedback and spoken to key stakeholders. Creating an outstanding onboarding experience is crucial to achieving our KPIs.
46% New hires feel more confident in their roles
The best onboarding programs have countless benefits. Research helps us quantify exactly how great onboarding helps both new hires and organizations.
31% Outstanding onboarding leads to lower employee turnover
45% New hires have more trust in their organization
49% New hires are more engaged at work
Why?
Background
We've looked at data, feedback and spoken to key stakeholders. Creating an outstanding onboarding experience is crucial to achieving our KPIs.
New starter feedback
The best onboarding programs have countless benefits. Research helps us quantify exactly how great onboarding helps both new hires and organizations.
Manager focus groups
HR Business Partners
Industry trends
Objectives
Objectives
What do we want to achieve?
Compliance
Clarity
Culture
Connection
An onboarding process that is compliant with our training requirements. All stakeholders have access to the relevant information needed.
Our culture and values are communicated clearly. New starters are excited to be part of our mission.
New starters have a clear idea of what is expected of them. All stakeholders have visibility on what happens during onboarding.
New starters have the opportunity to network across the business, feel part of our community and hear from our leaders
Objectives
What does this look like?
Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey
Streamline our processes to ensure that all stakeholders are collaborating efficiently
Create a sense of excitement for new starters joining and communicate the culture at McCann
Provide guidance and support to hiring managers; along with visibility on what happens during the onboarding process
Proposals
McCann Academy
Conduct a full learning needs analysis- Develop core training modules that form our live induction sessions - Create a blended learning course that sits on our LMS
Onboarding Portal
Create an onboarding landing page - A centralised place where new starters can access all their training/useful information - Created using genially
Revamp comms
Review all onboarding comms - Work with branding to create an onboarding brand and assets - Implement MailChimp to automate the first day email
Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey
On our core topics
Live induction sessions
On each of our business areas
Video deep dives
More information on department-specific training
Links to department learning
Links to our blog and other useful training
Useful resources
Reporting available to see how our new starters interact
Tracked engagement
A comprehensive learner journey that equips our new starters with all the information they need to know to succeeed at McCann. This will sit in our LMS platform and be created using articulate
McCann Academy
Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey
Onboarding portal
Central place for all onboarding material
Interactive and easy to navigate
Linked in new starter's welcome email
Links to all mandatory training and the Mccann Academy
Tracking for new starter engagement
Equip new starters with the information and tools to set them up for success; along with an understanding of what is expected over their onboarding journey
Manager onboarding guide: to get sent to all hiring managers and linked in our LMS platform. Outlining the manager support needed.
Internal onboarding overview: outlining the process, it's timeline and all the key stakeholders involved
Refreshed comms: reviewing the comms sent to hiring managers, along with building in automated messages into our HRIS
Provide guidance and support to hiring managers; along with visibility on what happens during the onboarding process
Mccann gift box
Gift our new starters an onboarding welcome box with Mccann branded items
Onboarding social
Host a monthly social for our new starter groups to socialise and celebrate their start
Meet our Leaders
Host a quarterly Q&A session with a rotation of hosts from our Leadership team
Create a sense of excitement for new starters joining and communicate the culture at McCann
Implement ClickUp: to track the progress of new starters during the onboarding journey and add automations that notify stakeholders
Centralised documents: where all stakeholders can access new starter information and have visibility of the new comers pipeline
Monthly catch-ups: connect with a representative from each stakeholder group to ensure that we are working collaboratively
Streamline our processes to ensure that all stakeholders are collaborating efficiently
Project Plan
Project Plan
Project Plan
Budget
Budget
Summary
Feedback forms: touchpoints throughout the new starter journey built into our processes
Peakon data: targeted questions around onboarding sent to our employees
LMS reports: monthly reports to track user engagement with our training materials