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Our services

Corporate Services

Select the icons to learn about our services

Gold Contracts

Community Services

Accommodation Services

Community Services

  • Independent Domestic Violence Advisors (IDVAs) support high risk clients in Sandwell, Dudley & Walsall
  • Domestic Abuse Advocates (DAAs) are based in Sandwell & Walsall
  • We have specialist workers supporting GP practices (IRIS), MASH, Family Services, A&E & Court

  • The service supports women, men & children
  • Independent Sexual Violence Advisors (ISVAs) cover Sandwell, Walsall, Dudley & Wolverhampton
  • We have specialist ISVAs for children & young people (CHISVAs) & adults with historic childhood sexual abuse

  • Specialist Independent Stalking Advocacy Case Workers (ISACs) cover Sandwell, Dudley Walsall, Wolverhampton, Birmingham, Solihull & Coventry
  • The team uses the Stalker Risk Profile & the SASH risk assessment to assess risk and stalker motivation

  • Specialist Male Abuse Advocates (MAAs) support men subjected to domestic abuse, stalking, rape & sexual violence
  • There is separate Ask Marc branding & a specific website so that men can easily access information about the service

Domestic Abuse Community Service

Rape & Sexual Violence Service

Stalking Support Service

Ask Marc

  • Flourishing Futures is a domestic abuse service in Sandwell, Dudley & Walsall for children aged 5-16
  • To make a referral, mums must be open to our domestic abuse services
  • Our Future is a domestic abuse support service for children in primary schools in Wolverhampton
  • Only schools in this area can refer

Children's Service

Gold contracts

  • The service accepts internal referrals for counselling support in relation to sexual violence & abuse
  • Counselling support is available to men, women & children in Sandwell, Dudley, Walsall & Wolverhampton
  • Counsellors are trained to deliver specialist trauma support for victims of abuse

  • Women's Specialist Criminal Justice Practitioners support female offenders in Birmingham, Sandwell & Dudley as part of probation requirements to address abuse & offending & develop confidence
  • Women's Justice Workers support women facing homelessness in the Black Country & women in Sandwell & Dudley referred by the police after committing an offence

  • Modern Slavery Advocates provide support to victims of human trafficking who have been referred into the National Referral Mechanism
  • Referrals come from the Salvation Army
  • Tailored outreach support is available to men and women in the West Midlands area

Therapeutic & Wellbeing Services

Women's Justice Services

Modern Slavery Support Service

Accommodation services

  • We have multiple units of accommodation in Sandwell consisting of purpose built blocks of flats and dispersed properties
  • Domestic Abuse Intervention Support Workers (DAISWs) provide one to one emotional & practical support to residents
  • Specialist support is offered to children & families

  • Safe house accommodation is available to victims of modern slavery & human trafficking who have been referred into the National Referral Mechanism
  • Modern Slavery Safehouse Advocates provide emotional and practical support to residents

Domestic Abuse Accommodation Services

Modern Slavery Accommodation Service

Corporate Services

  • The Finance team processes your salary & other expenses.
  • HR can support with queries such as annual leave entitlement, recruitment, flexible working requests & grievances
  • Please access the HR, IT and Finance FAQs on the staff intranet for further information

  • The Communications team sets our branding and manages publicity
  • The Development team seeks new funding streams & works with services to develop innovative ways of service delivery
  • The Performance team ensures that our funders receive regular updates on service delivery & that targets are being met

  • The Fundraising team work engages with local businesses and community groups to raise money for specific BCWA projects
  • They run frequent events and promote the work that we do in order to generate donations of clothing, household items & other essentials

  • The Learning & Development team support with internal staff training, including this e-learning that you are completing!
  • They also coordinate training sessions for external agencies who want to learn more about violence, abuse & the support that we provide

Finance &HR

Performace, Development & Communications


Workforce Development & Training