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DCSS Intake

Rebekah Keats

Created on March 14, 2024

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Transcript

Start

Intake: Misson Possible

Help Brenda, a DCSS customer, navigate the process of reading the child support CSE-0167A application.

Index

Introduction

Mission 1

Mission 2

Mission 3

Start

Introduction

Brenda is a mom of two and was told by a friend that she apply for Child Support. Brenda walks into a DCSS office and asks for your help.

Index

Use the CSE-0167A Introduction on the Customer Portal to help answer the questions and complete the mission of helping Brenda!

Start

Mission 1

Basic Application Questions

Question 1/3

Question 2/3

Question 3/3

Congratulations!

Mission accomplished!

Now that we have made sure you understand the basics, it is time for misson 2!

Mission 2

Mission 2

Start

Answer Brenda's Questions

Brenda has many questions about how child support applies to her situation. Finish Mission 2 by answering her questions about her rights in the child support process as outlined in the Introduction section of the application.

Brenda asks...

1/3

Brenda asks...

2/4

Brenda asks...

3/3

Mission 3

Congratulations!

Mission accomplished!

You have answered all of Brenda's questions about her rights when it comes to child support.

Start

Mission 3

Answer Brenda's Questions...

Brenda has questions about her responsibilities if she applies for child support services.

Brenda asks...

Next

Brenda asks...

Measure the resuts.

Brenda asks...

Brenda asks....

Next

The password for Google Classrom is misson complete

You did it!

Brenda has run out of questions and has decided to apply for the services she needs!