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Transcript

Help Brenda, a DCSS customer, navigate the process of reading the child support CSE-0167A application.

Intake: Misson Possible

Start

Mission 3

Mission 2

Mission 1

Introduction

Index

Use the CSE-0167A Introduction on the Customer Portal to help answer the questions and complete the mission of helping Brenda!

Index

Brenda is a mom of two and was told by a friend that she apply for Child Support. Brenda walks into a DCSS office and asks for your help.

Introduction

Start

Basic Application Questions

Mission 1

Start

Question 1/3

Question 2/3

Question 3/3

Mission 2

Now that we have made sure you understand the basics, it is time for misson 2!

Mission accomplished!

Congratulations!

Brenda has many questions about how child support applies to her situation. Finish Mission 2 by answering her questions about her rights in the child support process as outlined in the Introduction section of the application.

Answer Brenda's Questions

Start

Mission 2

1/3

Brenda asks...

2/4

Brenda asks...

3/3

Brenda asks...

You have answered all of Brenda's questions about her rights when it comes to child support.

Mission accomplished!

Congratulations!

Mission 3

Brenda has questions about her responsibilities if she applies for child support services.

Answer Brenda's Questions...

Mission 3

Start

Next

Brenda asks...

Measure the resuts.

Brenda asks...

Brenda asks...

Next

Brenda asks....

Brenda has run out of questions and has decided to apply for the services she needs!

You did it!

The password for Google Classrom is misson complete