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Servicing Site Last one standing game
Nicole Ray
Created on March 14, 2024
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Transcript
START
Servicing Site Edition!
LAST ONE STANDING
Merchant Id Number
Business Phone Number
Service Code
Which of these is not a way to pull up a mechant in servicing site?
QUESTION 01 OF 10
NEXT QUESTION
QUESTION 01 OF 10
RIGHT!
This is where you can search for your personal call logs you have entered.
Log Calls > Call Log List
Log Calls > Merchant Call Log
Log Calls > RM Call Log
QUESTION 02 OF 10
NEXT QUESTION
QUESTION 02 OF 10
RIGHT!
Where can you find the device or software a merchant is using to process payments?
Equipment or OMS
Merchant Summary
Batches
QUESTION 03 OF 10
NEXT QUESTION
QUESTION 03 OF 10
RIGHT!
Where can we see real time credit card processing information?
Merchant Finance
Billings
Batches
QUESTION 04 OF 10
NEXT QUESTION
QUESTION 04 OF 10
RIGHT!
Where might you find information from other teams about a specific merchant?
Merchant Summary
Notes
O/L Statement
QUESTION 05 OF 10
NEXT QUESTION
QUESTION 05 OF 10
RIGHT!
Where do you find what time zone a merchant is in?
DBA Information on the Merchant Detail Page
Notes on the left hand side
Owner Information on the Merchant Detial Page
QUESTION 06 OF 10
Next Question
QUESTION 06 OF 10
RIGHT!
Where would you find Level 2 Verification information?
Security Verification on the left hand side
In the merchant's contract found in documents
Merchant History on the left hand side
QUESTION 07 OF 10
Next Question
QUESTION 08 OF 10
RIGHT!
Where do we order kuckle buster paper, ink cartridges, and multi-sheet carbon based receipts?
Merchant Finance
OMS
Order in the supplies side tab
QUESTION 08 OF 10
Next Question
QUESTION 07 OF 10
RIGHT!
Where can you find out if a terminal has been sent to a merchant?
Tracking Numbers
Notes
Documents
QUESTION 09 OF 10
Next Question
QUESTION 09 OF 10
RIGHT!
wHERE CAN YOU FIND OUT WHO THE mERCHANT'S RM is?
In the Call Log Notes
The Selling Section of the Merchant Detial Page
In the Contract found in Documents
QUESTION 10 OF 10
See rESULTS
QUESTION 10 OF 10
RIGHT!
10 CORRECT
5-9 CORRECT
1-4 CORRECT
0 CORRECT
CONGRATULATIONS!
RESULTS
OH NO!
TRY AGAIN
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CHOOSEYOUR PLAYER
0 CORRECT ANSWERS
Oh No! Let's Review and Try Again!
1-2 CORRECT ANSWERS
Nice Try! Better Luck Next TiME! Maybe You Should Review Your notes and feel free to ask questions!
3-4 CORRECT ANSWERS
Great Job! Let's Try for All 5 Next Time!
5 CORRECT ANSWERS
Way To Go!! Keep It Up!!!