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TYPICAL IN STORE ITINERARY EN_

FOCAL

Created on March 14, 2024

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Transcript

start

typical in-store itinerary: key moments

Departure after purchase

Departure after purchase

To complete this interactive activity, click on the blue button below.

welcome

Orientation / introduction to guest ranges

Defining the customer's search

Introduction of brands and store concept

Welcome (First minutes)

Post-listening session Conversation & sales pitch

If listening cannot take place immediately, schedule a session with the customer at a later date.

Listening session

Listening session, discovery

Recommendations after customer departure

Payment

Post-listening session