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TYPICAL IN STORE ITINERARY EN_
FOCAL
Created on March 14, 2024
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Transcript
start
typical in-store itinerary: key moments
Departure after purchase
Departure after purchase
To complete this interactive activity, click on the blue button below.
welcome
Orientation / introduction to guest ranges
Defining the customer's search
Introduction of brands and store concept
Welcome (First minutes)
Post-listening session Conversation & sales pitch
If listening cannot take place immediately, schedule a session with the customer at a later date.
Listening session
Listening session, discovery
Recommendations after customer departure
Payment
Post-listening session