- Additional notifications will be located on the customer’s bill, and notes will be added to impacted accounts in ICOMS
- Data Allowance resets on the first day of every month.
DATAALLOWANCE
WOW! began tracking and charging for extreme data usage while using WOW! Internet on June 1, 2021
- Noted that 2024 packages do not have a Data Allowance.
- For an additional monthly fee, Unlimited Data Allowance is available for customers that subscribe to Internet 1000/Tier 10 or the maximum available Internet speed in their area.
- · Customers that subscribe to Data 12/Internet 1200 have Unlimited Data included in their package at no extra charge.
- Agents can view the customer’s current data usage via Usage Meter section in Cable Medic.
- Agents can click the “Data Usage” link in Gooey for access to the Customer View – Online Account Manager for Data Usage concerns
WOW! fiber customers will not have a Data Allowance and may utilize unlimited downloads and uploads without additional charges. Customers in any 2024 Pricing Package will not have a Data Allowance and may utilize downloads and uploads without additional charges.
OVN Info
Amy Huembes
Created on March 13, 2024
Start designing with a free template
Discover more than 1500 professional designs like these:
View
Timeline Diagram
View
Timeline Diagram 3
View
Timeline Diagram 4
View
Timeline Diagram 2
View
Triangle Diagram 3
View
Color Shapes SWOT
View
Lean Business Canvas
Explore all templates
Transcript
DATAALLOWANCE
WOW! began tracking and charging for extreme data usage while using WOW! Internet on June 1, 2021
WOW! fiber customers will not have a Data Allowance and may utilize unlimited downloads and uploads without additional charges. Customers in any 2024 Pricing Package will not have a Data Allowance and may utilize downloads and uploads without additional charges.