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ASSESSMENT

Coordinador de cobranza

Team

Data

Timeline

Process

Gallery

Text

Highlights

Section

Index

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01

Presentación

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Lic. En Contaduría Publica y Finanzas Universidad del Valle de México Campus Querétaro Espeialista en cuentas por cobrar con 10 años de esperiencia en recuperación de cartera vencida

Cynthia Tostado Gómez

Mérieux NutriScienses

ES Generación

Tracsa SAPI

Grupo Financiero Inbursa

2020

2019

2017

2013

2008

Corporativo Muñoz C. y Asociados

Trayectoria profesional

Generación de cash positivo/Conformación de equipo de alto desempeño

02

Caso de éxito

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Cual fue la estrategia desarrollada. Estructurar y establecer el proceso de cobranza, Analizar y asignar correctamente las líneas de crédito, asignar cuentas por vendedor (ubicación geográfica) Conocer al cliente y sus necesidades, compartir estrategias fomentar la colaboración Impacto a las personas y/o organización: Generación de cash positivo (PTU) disminuyó la rotación de personal, motivación de los colaboradores por medio de metas reales y alcanzables Indicadores de impacto. Facturación pendiente cero, reducción de cartera vencida, reducción del 43% de refacturaciones, disminuyeron las salvedades en auditoría, identificación de depósitos de clientes. Herramientas utilizadas. :FODA, implementación de KPIs Conformación de equipo de trabajo o áreas de apoyo. Conforme un equipo de trabajo altamente capacitado y autónomo, desarrollo del instrumento de evaluación “experto” en conjunto con las direcciones (calidad, RH, Finanzas) trabajo en estrecha colaboración con los Mufit

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24K

Reducción de re-emisiones de facturas.

43%

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$3,840.235

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