CORE Year End 2025

YEAR END RETREAT

Agenda Overview

Bringing it All Together

Generations in the Workplace Local Exec Q&A - James Jeter, Skyla Credit Union The Value of Diverse Teams Lessons Learned Valedictorian Selection

• Have you met your goal? Are you close?

• Did you meet with your Coach?

• How are you using your Strengths?
• What do you still want to work on?
• What are some big wins from the last few months?
• Make a list of workplace challenges stemming from different generations/ backgrounds on your team

HOMEWORK REVIEW

Generations in the Workplace

Guest Facilitator! Transformative Inclusive Leader - 2023 - Willhouse Global Mark Pursley, Director of Programs & External Affairs York County Regional Chamber

James Jeter VP of Business & Community Development

12:15-12:30 Lunch / Valedictorian Selection 12:30-1:30 The Value of Diverse Work Teams 1:45-2:45 CORE: The Year in Review 2:45-3:15 Wrap Up

• Actively participated in all class sessions
• Willingly shared real-life CORE applications and outcomes (ultimately benefitting his/her classmates)
• Embraced and participated in peer coaching assignments
• Was open to learning and growing from CORE presenters and activities

• Went above and beyond to make CORE a great experience for the entire group

Valedictorian Criteria

Valedictorian Criteria

VOTE NOW!

THE VALUE (and challenges) OF DIVERSE WORK TEAMS

a tricky word in 2025 but still vitally important to team leaders

Diversity

What are we talking about?

Diversity

What are we talking about?

Visible Diversity

• gender
• race
• age

Invisible Diversity

• values and beliefs
• education and economic background
• skills and Strengths!
• family and marital status

Diversity

Does it really matter?

Diverse Work Teams

here's why

Does it really matter?

Diverse Work Teams

Does it really matter?

Diverse work teams offer significant benefits for the team AND for the organization (and likely for individual employees). Everybody brings something to the table!

• unique perspectives
• experiences
• skill sets

When the puzzle comes together, the team is just better.

Diverse Work Teams

70% more

Does it really matter?

Diversity allows organizations to expand their reach! Researchers from the Harvard Business Review detail that organizations with diverse leadership are up to 70% more likely to capture new markets. Fresh thinking helps attract new customers that keep organizations expanding and profitable.

The Value of Diverse Work Teams

1. Enhanced Problem-Solving and Decision-Making 2. Increased Creativity and Innovation 3. Improved Financial Performance 4. Enhanced Employee Engagement and Retention 5. Stronger Skill Sets

The Business Case for Diverse Work Teams

58%

58%

Does it really matter?

According to research from the New York Times: When dealing with difficult work challenges and questions, interacting with diverse groups produces 58% more accurate answers, helping to knock down roadblocks that are holding up progress.

The Value of Diverse Work Teams

Does it really matter?

1. Enhanced Problem-Solving and Decision-Making

1. Enhanced Problem-Solving and Decision-Making

• Broader perspectives: a wider range of viewpoints, experiences, and insights lead to more comprehensive problem-solving and better decision-making. • Reduced bias: reduced chance of groupthink - different perspectives can challenge and dilute biased thinking about business solutions. • Improved quality of solutions: bigger and better ideas!

The Value of Diverse Work Teams

Does it really matter?

2. Increased Creativity and Innovation

• New ideas: greater variety of ideas and approaches to problems fosters a more creative environment • Challenge the status quo: encourages teams to think outside the box • Adaptability: more options makes the team better equipped to adapt to changing circumstances

The Value of Diverse Work Teams

Does it really matter?

3. Improved Financial Performance

• Increased profitability: bigger and better ideas lead to higher profits and revenues compared to less diverse organizations. • Stronger employer branding: enhanced company reputation attracts a wider pool of talent. • Greater market share: better equipped to understand and cater to diverse customer needs, leading to increased market share.

The Value of Diverse Work Teams

Does it really matter?

4. Enhanced Employee Engagement

• Sense of belonging:

fosters a culture where everyone is unique and helps everyone find a time to shine = all feel valued for their contributions.

• Higher morale and satisfaction:

because of the above, employees show higher morale, job satisfaction, and accountability

• Reduced turnover:

all of the above lead to longevity - take care of them and they'll take care of you!

The Value of Diverse Work Teams

Does it really matter?

5. Stronger Skill Sets

• Knowledge sharing:

opportunities for employees to learn/share knowledge with each other, leads to the development of stronger skill sets.

• Collaboration:

the more they work together, they easier it becomes - and it boosts communication skills!

• Professional development:

practice leads to success - developing their leadership skills broadens professional horizons

The Value of Diverse Work Teams

17%

17%

Does it really matter?

Diverse leadership drives team success across an organization. Data from Deloitte shows that diverse leadership improves team performance by 17% - a powerful advantage in a competitive marketplace.

The Value of Diverse Work Teams

• Communication Barriers
• language differences
• communication styles difference - verbal and non-verbal

• Resistance to Change
• differing work habits and expectations
• anything new and different can be hard

• Unconscious Bias and Stereotyping
• preconceived ideas can lead to misunderstanding and hurt feelings before you even get started

• Other
• slower decision-making
• inclusion challenges
• legal and ethical considerations (fairness, unintentional discrimination, etc)

Diverse Work Teams Can Be A Challenge

the opposite of what you were trying to accomplish

The impact on your team?

Diverse Work Teams Can Be A Challenge

Break into 4-5 groups Assign scenarios Discuss (10 min) Share (10 min)

DISCUSSION AND SCENARIOS

Practice: Diverse Work Teams

During a meeting, one team member repeatedly interrupts others. You notice that the interruptions mostly happen when women speak. Is this a problem for the team? Is this a problem for the organization? Considering our CORE sessions from this year, how would you address this challenge?

SCENARIO 1

The Challenge of Diverse Work Teams

The Challenge of Diverse Work Teams

Phillip is a job candidate for an open position that reports to you. He discloses during a team interview that he will need accommodations for a learning disability. During a review of all candidates, a member of your team suggests that Phillip may not be able to keep up with the workload and should not be considered a top choice to fill the role. How do you address this concern in the moment? What do you do to fully investigate Phillip’s qualifications compared to other candidates? If you decide to hire Phillip, is there a need to discuss potential accommodations with the full team (in order to head off potential frustration)

SCENARIO 2

The Challenge of Diverse Work Teams

Tim, a junior employee, shares an idea in the team meeting and is ignored. Later on in the same meeting, Kathy, a senior team member, presents the same idea and is praised. Is this a problem for the team? Is this a problem for the organization? As the team leader, would you draw attention to the problem in the moment? Give Kathy feedback later? What would you advise the junior employee to do if this happens again in the future?

SCENARIO 3

The Challenge of Diverse Work Teams

You are working hard to build a team culture that is high-energy and collaborative. You have worked to incorporate monthly team-building activities but you've realized that they almost always involve alcohol or sports. Employees that participate have a great time and they seem to have bonded in a productive way. What issues might this practice cause among the team? How might the organization as a whole be impacted? Use your Emotional Intelligence skills to consider how each team member might feel/react if a change is made. What changes could be made to address

SCENARIO 4

The Challenge of Diverse Work Teams

A Party-Planning Committee has been formed to organize gatherings for birthdays, holidays, etc. The committee is diverse and includes a representative from each generation. For Sarah’s upcoming birthday, these ideas have been suggested:

• an after-hours gathering on a day that works for everyone
• lunch off-site for anyone who is available next Tuesday
• cake and ice cream in the breakroom at 12:00 Friday (Sarah’s actual birthday)
• a celebration in line with Sarah's cultural and religious views
• a card signed by the group and placed on the employee’s desk at some time during the day

The committee can’t agree on which is best. As the manager/leader, how would you mediate the conversation and come up with a solution? What's the first question you should ask?

SCENARIO 5

Small groups Rotate to each station 7 minutes

• What did you learn? (key take-aways from the session)
• What have you used? (strategies/lessons you've practiced at work)

Summarize on flip chart page Reports

THE YEAR IN REVIEW

Menti.com code 4491 6084

April 29, 2025 Evaluation

scan it and use it!

LeadershipCORE Resource Library

What did you learn? What made you smile? What made you think?

Your Valedictorian is...

Your Valedictorian is... CHRIS!!!!

Apr 12 Graduation! 4:00-6:00pm Cambria University Place (anyone needed for presentation set-up should arrive 3:15)