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Transcript

Mystery Breakout

Be a more confident manager

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Intro

You have entered a dark and unknown world from which you have to get out before it's too late and you will be locked in forever. How confident are you?

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Mission 1

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Answer the question and you will find out the address of the following scenario

Lack of emotional awareness

Decreased credibility

Higher performance

In the section 'Knowing yourself' you learned that a key benefit of knowing yourself is:

Mission 2

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Drag and discover

Favouring peoplelike yourself

Judging purely on recent behaviour

Over-estimating ones strengths

An important part of knowing yourself is understanding your biases. What is overconfidence bias?

Mission 3

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Learning on the job

Formal training

In Understanding and developing your team you learned about the 70:20:10 model. What does the 10% refer to?

Coaching

Observation

Don't know

Inference

With feedback it's important to be clear about the difference between observation and inference. Which is this? 'Fred seems to be very edgy today. It might be because he has his 121 thisafternoon'.

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Remember the code

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Mission 4

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False

Dont know

True

If you don't have regular 121s it's more likely that your team member will leave.

14+3

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Congratulations, you made it out! You are now a confident manager!

Wrong answer!

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