Image interactive verticale essentiel
Alia FONTAINE
Created on February 19, 2024
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Transcript
Evaluate the success of the initiative based on key performance indicators
- Implement a system for collecting customer feedback on the new features
- Analyze return on investment from increased sales and customer satisfaction
Establish a support system for addressing technical issues
Implement smart fitting rooms and the online chatbot across all Selfridges stores
- Select a store for the initial pilot test
- Gather feedback from customers and store staff
Develop a comprehensive marketing strategy highlighting the new features
Develop a training program for store staff on utilizing smart fitting rooms and assisting customers Conduct training sessions and workshops
- Collaborate with Detego to finalize the technology integration plan
- Assess and upgrade the physical store infrastructure as needed
- Customize the chatbot to align with the brand and provide personalized assistance
Allocate budget for technology acquisition, training, and marketing.