Essential Interactive Image
Oualid Gnaoui
Created on February 8, 2024
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Transcript
Start
POS Request
POS Request
Whenever you see a Make sure to click on it before going to another slideThis is an interractive course, clicking on the highlight circles will guide you through your learning!Clicking on will take you to the next pageIn case you are lost, you can click on the on the top left Corner
How to Interact with the slide
WOW effect
Here you can include a relevant fact to highlight
‘Your content is good, but it’ll engage much more if it’s interactive.’- Genially
We are working on our case hereAs you can see, a non essential part is missingLet's Process a Product Allowance of 20£ as agreed upon with our customersClick on the POS Request Tab to continue
WOW effect
You can Click on Add New to create a new POS RequestYou can also Open and review an already existing Request by clicking on "Open"Click on Add New to continue
You have to inform the customer that he will be contacted within this SLA to have his request Processed
Now I just fill in details with the type of request I am looking forThis should include everything you are requesting, from CR replacement to chargeable Services included
Once everything is filled out Make sure to click on the Green Check Mark to save the POS RequestAnd you should be Done
Restart
Thank you
You can select the Request Type you needThey follow the same steps as well