Everday actions

Presentation

Small, everyday actions can have a significant impact on how team members feel.

Click for examples of everyday actions that can feel like someone is being excluded or not valued.

Interrupting or speaking over another team member

Forgetting to include a project team member in a relevant invitation or email

Overlooking a team member with expertise on a problem you are working on - not seeking their input

Using slang or acronyms and/or sharing in-jokes in a group where not everyone is familiar with these

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Withholding praise of great work done by others

Presentation

These small actions can lead to others feeling excluded, without intention or even awareness by the other person.

Interrupting or speaking over another team member

Forgetting to include a project team member in a relevant invitation or email

Overlooking a team member with expertise on a problem you are working on - not seeking their input

Using slang or acronyms and/or sharing in-jokes in a group where not everyone is familiar with these

Continue

Withholding praise of great work done by others

Self-evaluation

While we have all experienced everyday actions that exclude, the frequency of this is disproportionately experienced by members of under-represented identities.

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Self-evaluation

The disproportionate impact of everyday actions that exclude on individuals from under-represented identities is heavily influenced by unconscious biases.

Unconscious biases prime us to favour and trust those like us, and to exert caution towards those who are different. They also influence our thinking through stereotypes and associations that can disadvantage individuals from under-represented identities.

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Which action is more likely to be unintentionally directed towards someone who is quite different to us?

Seeking out their input and perspective before a big meeting.

Regularly checking-in and sharing friendly messages over slack.

Skipping over their suggestions in a brainstorming activity.

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Learning sessions / 02

Sesiones de aprendizaje / 02

Correct!

Unconscious biases can have a big impact on our thoughts and interactions with others.

Learn more

Continue

Continue

Learning sessions / 02

Good intentions are enough when working with others.

It's not enough Good intentions are a great start when working with others, though unconscious biases can impact our actions without our awareness. In these instances, having proactive measures in place is helpful.

It's enough As long as you have the right intention, that's all you can do. Continue to focus on acting from the right intentions.

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Correct!

Unconscious biases can have a big impact on our thoughts and interactions with others.

Learn more

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This answer is not correct

Why don't you try it again? Be brave!

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Scenario 3

A team member recognizes that they are never invited to the informal social catch-ups others in the team frequently have.

Proactive Inclusion

• Invest time in getting to know others in your team or group, beyond the team members you feel an instant connection with
• Seek out points of connection with those where we share fewer obvious similarities
• Prompt yourself to expand your social catch-ups now and then, and share an invite to a broader group at different times.

Impact

Intent

Learn more about unconscious biases and managing these in our daily interactions through our 360 Learning course:

Manage Unconscious Bias in the Workplace

Learn more about unconscious biases and managing these in our daily interactions through our 360 Learning course:

Manage Unconscious Bias in the Workplace

Scenario 1

Proactive Inclusion

A team member learns that they have been left off a project meeting invitation.

• Establish project norms & practices, including approach for syncs & async input, so everyone is clear about expectations up front.
• Have a Confluence page with roles and responsibilities; potentially list project meetings with topics and invitees
• Include meeting notes from all project meetings centrally, so everyone can view, regardless of whether they were in the sync
• Have periodic check-ins with project team members to check how things are going

Impact

Intent

Scenario 2

The contributions of the only woman in the group went unacknowledged but were later credited to a male colleague who restated them.

Proactive Inclusion

• Establishing sync norms & practices, including a no-interrupting rule
• Capture contributions in a range of formats, including a miro board or shared document, to reduce the biases of a different voice bringing an idea
• Encourage team members to credit the original contributor of an idea when it is restated.

Impact

Intent