Active Customer Metrics (1/27-2/1)
Melissa Stones
Created on February 1, 2024
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Active customer Metricsweek 1/27 to 2/1
Customer success
Support Ticket Volume and Resolution Time
This Week
Last Week
Help Desk:
Last Week
This Week
Help Desk:
This Week
Last Week
Help Desk:
This Week
Last Week
Intercom:
Responsiveness
This Week
Last Week
Intercom:
Conversations
This Week
Last Week
Support Inbox
Volume
This Week
Last Week
Support Inbox
Responsiveness
This Week
Last Week
Taylor
Volume
This Week
Last Week
Taylor
Responsiveness
Responsiveness
Volume
Taylor
Platinum: American Real PM
Responsiveness
Volume
Taylor
Platinum: Dasa
This Week
Last Week
Denise
Volume
This Week
Last Week
Denise
Responsiveness
Responsiveness
Volume
Denise
Premium: Vision Real Estate
This Week
Last Week
Melissa
Volume
This Week
Last Week
Melissa
Responsiveness
This Week
Last Week
Whitney
Volume
This Week
Last Week
Whitney
Responsiveness
Responsiveness
Volume
Whitney
Platinum: Ripple
Responsiveness
Volume
Whitney
Platinum: Brink
Responsiveness
Volume
Whitney
Premium: Domain
This Week
Last Week
Keith
Volume
This Week
Last Week
Keith
Responsiveness
Responsiveness
Volume
Keith
Platinum: Action Properties
Responsiveness
Volume
Keith
Platinum: Page1 Property Management
Customer Churn
- Weekly cancellations - 0
- Last week cancellations - 0
Customer Churn