Who wants to be the C-Factor champion?
Nelson Vanneri
Created on January 31, 2024
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Transcript
START
5 Steps to Customer Excellence
The road is blocked, you still proceed to pass by that road. Consequently, the cop catches you for entering a no entry road and insists you do not use this route. Under which category of c-factor does the cop fall?
Authority Bias
A
Ambiguity aversion
B
Empathy Gap
C
Priming
D
1
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
GOODLUCK!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
When one of your team members is unwell, is experiencing vomiting and unable to eat, you offer to purchase a lemon soda for them. Which C-factor category would you fall under?
Power of because
A
Authority Bias
B
Ambiguity aversion
C
Empathy Gap
D
2
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
You visit a hospital for a doctor’s appointment. The nurse asks the patient to wait for2 hours as the doctor is attending an urgent operation. Under which C-factor does the patient fall?
Empathy Gap
A
Authority bias
B
Ambiguity aversion
C
Power of because
D
3
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
You’re in the queue to buy some medicines when a pregnant lady requests you if she can go ahead and buy her medicines. You ask her why she wants to go ahead. She tells you she’s pregnant and can’t stand for long periods of time. Under what category does this pregnant lady fall, given the C-factor?
Concretisation
A
Ambiguity aversion
B
Power of because
C
Anchoring
D
4
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
You're planning to buy a house and your agent shows you a property that is close to the airport. However, this is not the requirement you have. Instead, you need a place with nearby markets and public transportation. Which C-factor do you fall into?
Concretisation
A
Power of because
B
Ambiguity aversion
C
Empathy Gap
D
5
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
Lorem ipsum dolor sit amet, consectetuer adipiscing elit sed diam nonummy?
Wrong answer
A
Right answer
B
Wrong answer
C
Wrong answer
D
6
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
Lorem ipsum dolor sit amet, consectetuer adipiscing elit sed diam nonummy?
Wrong answer
A
Right answer
B
Wrong answer
C
Wrong answer
D
7
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
Lorem ipsum dolor sit amet, consectetuer adipiscing elit sed diam nonummy?
Right answer
A
Wrong answer
B
Wrong answer
C
Wrong answer
D
8
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
Lorem ipsum dolor sit amet, consectetuer adipiscing elit sed diam nonummy?
Wrong answer
A
Wrong answer
B
Wrong answer
C
Right answer
D
9
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
Lorem ipsum dolor sit amet, consectetuer adipiscing elit sed diam nonummy?
Wrong answer
A
Right answer
B
Wrong answer
C
Wrong answer
D
10
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
RIGHT!
START OVER?
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WRONG!
YOU WIN!
50.000 POINTS
1 100 POINTS
2 200 POINTS
3 400 POINTS
4 800 POINTS
5 1.600 POINTS
6 3.200 POINTS
7 6.400 POINTS
8 12.800 POINTS
9 25.600 POINTS
10 50.000 POINTS
WELL DONE!
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