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BREAKOUT VIDEOGAME
Dennisse Nickole Pir
Created on December 31, 2023
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Transcript
PRESS START
RECAP
VIDEOGAME
VIDEOGAME
PLAYER3
PLAYER2
PLAYER1
HI-SCORE
232323
© 20XX GENIALLY ESCAPE GAMES
CHARACTERS
Pass the missions to obtainthe password numbers
PASSWORD
3 STICK
2 PUZZLE
1 SPACE
HI-SCORE
232323
© 20XX GENIALLY ESCAPE GAMES
MISSIONS
What can I do for you?
This is agent speaking what's your concern?
How may I enhance your vision experience
LEVEL 1
OF 5
Which of the following must be use as a welcoming?
Conflict resolution
Say customers name
Steering the Conversation
LEVEL 2
OF 5
Which one is consider a soft skill
Check doctors availability
Place a follow-up
Find my Store
LEVEL 3
OF 5
What customers can do at the America's Best website
Correct patient info
Place medical appointments
Cancel an appointment
LEVEL 4
OF 5
Which of the following actions cannot be performed at the Agent Scheduler?
Find the correct scripts
Know which insurances are accepted
Check previous appointments
LEVEL 5
OF 5
At GoContact you can find the following options
CONGRATULATIONS!
THE NUMBER OF THIS MISSION IS 1
NO
YES
GAME OVER
CONTINUE?
Edit an appointment
NEXT
Check existing appointment
Check insurance information
LEVEL 1
OF 5
Which of the following actions can be performed at the Agent Scheduler?
NEXT
No, it's handle as a medical appointment
No but we need to schedule a regular appointment
Yes because they cure eyes
LEVEL 2
OF 5
blisters can be handle by optometrist?
Brilliant
NEXT
Sure
Outstanding
LEVEL 3
OF 5
Which of the following can be considered as power words?
Kronos
Aspect
Microsip
NEXT
LEVEL 4
OF 5
which application must be open to work with GoContact?
Yes, using the website map
Yes, using zip code or store name
No, they need to call the right store number
NEXT
LEVEL 5
OF 5
Can you switch store if the patient asks for it?
CONGRATULATIONS!
THE NUMBER OF THIS MISSION IS 2
NO
YES
GAME OVER
CONTINUE?
When you share the feelings of another is empathy and simpathy
Sympathy says, 'I'm sorry,' whereas empathy says, 'I'm hurting with you
Yes, they aim for the same resolution
LEVEL 1
OF 5
Is Empathy the same as Simpathy
Customers date of birth
This paragraph is ready to hold stunning creativity, experiences and stories.
this is your doctor
Appoitment center
LEVEL 2
OF 5
What is a must you need to say at the beginning?
External Tab
Script Tab
Scheduler Tab
LEVEL 3
OF 5
What tabs do you need to use at the Agent scheduler?
Yes, we need to do is as a normal appointment
No but we can call the store to help as a 3wc
No, we need to transfer to the store
LEVEL 4
OF 5
Can we handle Follow-ups or Medical appointments?
Ask to wait on the line
Call the right store number
Call later same phone number but dial option 2
LEVEL 5
OF 5
What you must say if the store does not answer a call you're trying to transfer?
CONGRATULATIONS!
THE NUMBER OF THIS MISSION IS 3
NO
YES
GAME OVER
CONTINUE?
CONGRATULATIONS!Double price
THE NUMBER OF THIS MISSION IS 4
Enter the correct code 👾
Numbers acquired from missions