3d video
mohammed rahman
Created on December 20, 2023
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Transcript
The Service Charges Charter
The Charter sets out commitments relating to four key areas of service charges
Ensuring leaseholders are provided with
the information they need
to understand their service charges
1. Transparency
2.Affordability
Ensuring that the affordability of service charges is a key consideration
2.Affordability
When setting or reviewing service charges
3.Design
Encouraging design approaches for new build developments that -
minimise service charges
while ensuring high quality design
4.Challenge and Redress
Ensuring that leaseholders are aware of how to challenge their service charges
And the routes to redress that are available to them