Learning scenario canvas

hARD CONVERSATIONS

Learning resources

How would you ... ?

Say your opinion

Review the video

Complete the sentences

Tell me: How can we stabalise these situations?

Watch the video

Match the words

Learn the new words

Tell me : What do these have in common?

Think of two ways to achieve the things below during a difficultconversation. EXAMPLE: stabilize your thoughts – go for a walk

• stabilize your thoughts• defuse tension• validate the other person’s emotions• not get hijacked by your emotions

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Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Hijack: Definition: To take control of something, like a vehicle or a situation, by force or without permission. Stabilize: Definition: To make something steady, balanced, or unchanging. Untangle: Definition: To separate or resolve a complex situation by removing twists or complications. For instance, untangling a problem means simplifying it. Validate: Definition: To confirm or prove the accuracy, authenticity, or legitimacy of something. Defuse: Definition: To make a potentially dangerous or tense situation less threatening or explosive by calming or resolving it. For instance, defusing a conflict means reducing its intensity. Wrench (verb): Definition: To cause intense and distressing emotions, often involving a sudden, sharp, or twisting sensation. For example, a heartbreaking event might wrench at someone's emotions.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.