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Equipment and Monitoring Plans PST
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Created on November 27, 2023
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Equipment and Monitoring Plans
The monthly fee will either be:
- $19.99+ tax + $10 convenience fee
- $29.99+ tax + $10 convenience fee
- Pays the first month's monitoring cost.
- Pays an additional $10 a month (including the first) for the convenience of not paying for the equipment up front.
- Needs to keep the monitoring service for 36 months. After 36 months, the customer will have the equipment balance forgiven.
- If they decide to cancel before the 36 months they will need to pay off their equipment balance.
- The RMR will remain the same after the 36 month period.
- The Economy plan is not available for some areas or addresses including apartments, townhomes with unit numbers, businesses, etc.
Cove gives the option for a customer to receive $415 worth of retail equipment without having to pay for it.
The monthly fee will either be:
- $19.99+tax
- $29.99+tax
The option to purchase equipment upfront so that in the event a customer decides to pause or cancel their monitoring services, they can do so at any time because they own the equipment.
Economy Plan
Value Plan
Equipment Plans
- Camera Support
- Free Video Storage
- $5 Monthly Equipment Reward
- Lifetime Monitoring Rate-Lock Guarantee
- 24/7 Live Alarm Monitoring
- Fire, smoke, and flood protection
- Alarm verification
- 10x faster response with InstaText
- 24/7 Customer Support
- Dual Connection
- 24 hour Battery Backup
- Smartphone Control
- Lifetime Equipment Warranty
$29.99
$19.99
- 24/7 Live Alarm Monitoring
- Fire, smoke, and flood protection
- Alarm verification
- 10x faster response with InstaText
- 24/7 Customer Support
- Dual Connection
- 24 hour Battery Backup
- Smartphone Control
- 1-year Equipment Warranty
Basic Plan
Plus Plan
Monitoring Plans
Employees are prohibited from placing an order or filling in personal information on the customer's behalf. Infractions may be answered with formal disciplinary action up to/and including termination.
The customer will receive reminders from Affirm when their payments are due. They can also set up automatic payments to ensure they never miss a payment. If the customer has any questions or concerns, they can contact Affirm's customer service team.
Repayment
If the customer accepts the loan offer, they will be asked to confirm their payment information and sign a loan agreement. Affirm will then process the payment.
Approval
If the customer is verified and is eligible, Affirm will present them with a loan offer that outlines the details of the loan. The customer can choose the repayment plan that works best for them, whether that's paying in full at checkout or financing with Affirm.
Loan offer
When a customer chooses Affirm as their payment option, they will be directed to Affirm's website to complete the checkout process.
Verification
info+
Affirm is a trusted and secure payment platform that offers flexible payment options to our customers. We use this as a financing option giving our customers more flexibility in their finances. Affirm will provide our customers with transparent, easy-to-understand terms and conditions, and will not charge any hidden fees. See the detals below on how this process works.
Affirm Checkout Process
Affirm will ask the customer to provide personal information, including their name, address, date of birth, and the last four digits of their Social Security number. This information is used to verify the customer's identity and determine their eligibility for financing with a soft credit check. These information are not sent over to Cove and is exclusively shared with Affirm.