Talent 2024

Concurrent, continuous, "paced" digital learning on the TAOLIN platform and gamification

Year #1

Year #2

Year #3

People First

Passion

One Team

How to leverage your networks

May - Jul

Sep - Dec

Jan - Apr

Foundation

Troubleshoot

Evolve

Customer Lense

• Three years per Rise (Rises 1&2)
• Three sprints per year
• Every sprint is fully blended and includes as a minimum

(a) One f2f/hybrid, 3h experiential workshop(b) Five webinars/gaminars, 2h each (c) Paced digital learning on TAOLIN platform

• Each module is mapped against the Kaizen compatencies
• Solution integrated with IDPs & Projects (tbd)
• Solution supports 26/26 Vision

Kaizen

How to develop a growth mindset

Thanks for the feedback!

Get Things Done

Features of the learning solution

Kaizen

Kaizen

How to develop your resilience & change capacity

Passion

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Rise #1

Concurrent, continuous, "paced" digital learning on the TAOLIN platform and gamification

Year #1

Year #2

Year #3

How to communicate up, down & across

How to deal with difficult people & situations

One Team

One Team

How to get things done without authority

How to develop your customer-centricity

How to leverage your networks

How to be a great team player

One Team

How to develop your emotional intelligence

How to collaborate across borders

How to be inclusive and harness diversity

Customer Lense

Customer Lense

How to develop a growth mindset

Thanks for the feedback!

People First

People First

One Team

One Team

How to develop the delivery excellencemindset

How to manage projects

How to develop business cases, plans & budgets

How to develop data-driven, sound judgement

How to take a helicopter view of what you do

Kaizen

Kaizen

Get Things Done

Get Things Done

Get Things Done

Get Things Done

Get Things Done

How to thrive in a BANI world

How to solve problems using design thinking

How to achieve flow & unchain your potential

How to develop your resilience & change capacity

How to be a goal-setter & a goal getter

How to create psychological safety

Kaizen

May - Jul

How to cultivate your situational agility

Get things done

Passion

Passion

People First

Kaizen

Passion

Sep - Dec

Jan - Apr

How to learn the ABCDs of trust-building

People First

Foundation

Troubleshoot

Evolve

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Year #1

Year #2

Year #3

How to develop an outstanding CX

Foundation

Troubleshoot

Evolve

How to get your team's chemistry right using Belbin

How to create a fearless team

How to lead when you & your team are exhausted

How to lead across cultures

How to diagnose & deal with the team dysfunctions

How to manage leadership transitions

How to drop your armour & build trust using BRAVING

How to pessuade the unpersuadable

How to lead with DEI

Are you more of a football coach or an empathy jedi?

Passion

People First

Passion

Passion

Hw to handle fierce conversations

People First

How to empower your people using delegation boards

How you can learn to develop people

What does good feedback look and sound like?

How to lead with emotional intelligence

How to create a data-driven culture

Customer Lense

How to lead in a BANI world

Get Things Done

How to respond swiftly to & emerge stronger from crisis

How to lead your team through change using ADKAR

People First

People First

One Team

How to develop your strategic acumen

People First

People First

One Team

One Team

One Team

One Team

One Team

Get Things Done

How to combine Kaizent & agility

How to deliver a high performance culture

Kaizen

Kaizen

Passion

Get Things Done

Get Things Done

May - Jul

Sep - Dec

Jan - Apr

How to learn to change leadership gears

People First

Rise #2

Concurrent, continuous, "paced" digital learning on the TAOLIN platform and gamification

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• How can you use the Self Perception Inventory and Observer Assessments to uncover the strengths and weaknesses of your team?
• Who will take on which role within the team?
• What practical actions can you take to enhance team performance?

Bespoke competitive board game zooming on your organisation's customer personas, CX journeys, value provision, employee ally-ship and co-creation and collaboration.

• How do you initiate change: burning platforms vs. burning ambitions, appreciative inquiry?
• How do you engage your network, influencers, brokers, and powerful resistors?
• How do you embrace resistance to change? How do you say no to your ‘No-No’?

• How can you set SMARTER goals?
• How can you use the Golden Thread Model to interweave individual targets with broader company objectives?
• How do you screen for the highest-potential goals for your group, your employees, and yourself?

• How can you develop a Leader Mindset?
• Are you more of a Tech-savvy Teenager, a Football Coach, an Empathic Jedi, a Futurist or a Translator?
• Are you more of a Supervisor or a Facilitator? Teller or Listener? Expert or Learner? Constant or Adaptor?

• What are the seven elements in the B.R.A.V.I.N.G. Model?
• What is the role of boundaries, integrity and generosity in work-life?
• How do biases, such as the Fundamental Attribution Error, erode trust - particularly in the virtual world?

• How can you activate Cialdini's persuasion triggers?
• Should you ask a know-it-all person to explain how things work?
• What is the right way to praise narcissists so that they listen to you?
• How do you disagree with the disagreeable?

• How do we use the E.D.G.E. framework to give positive or corrective feedback?
• How to provide strategic developmental feedback
• How to take the sting out of the feedback using T.H.I.N.K.?
• How do we adapt input to the personality of the recipient?

• What is your default Thomas-Kilmann conflict style?
• When to use Merits & Concerns, Fogging, Broken Record, Negative Feelings & Negative Consequences Assertion?

• What does excellent coaching look like? What are the questions good coaches ask?
• What are the four coaching styles?
• How do you choose the "right" coaching model? (GROW, ACHIEVE, STEPA, CLEAR, OSCAR, RAM)

• What are the seven levels of the Leadership Continuum? (from tell to delegate)
• How do we use Delegation Boards to create empowered accountability?
• How do you prepare a Delegation Plan?
• How to use Delegation Scripts?

• What do the Rolling Stones, the SAS and great Google teams have in common?
• What is the Psychological Safety Level of Your Team?
• What is The Fearless Organisation framework for moving forward?
• How to beat the blame game? How to run Blameless Retrospectives?

• What are the Five Dysfunctions of a team?
• What does Your Team Assessment tell you?
• How can you practice using personality instruments, personal histories, rules of engagement, worst case scenarios, lightning rounds and public pledges to turn dysfunctions into strengths?

How do we understand Urgency and Importance? How to balance Compassion and Containment? How do you use the ATC Model to help your team fight their thinking traps and unhelpful beliefs? How to Energise Everyone, Everyday?

• What are the four sets of skills that can help you effectively lead your team in a crisis?
• How do you act despite uncertainty and be ready to pivot?
• How do you share what you know and what you don't know?
• How do you bounce forward from a crisis, not just back?

• How to be more strategic in your daily work
• How do you ask questions to understand your company's strategy?
• How do you know when to zoom in and when to zoom out?
• What are the six areas of Strategic Thinking, and how do you self-assess against them?

• What are the five common mistakes of Rookie Managers?
• How can you manage your Former Peers?
• How can you handle the Emotional aspects of the Transition?
• What is impostor Syndrome, and how can you fight it?

• How do you diagnose the development level of your team members for the task at hand?
• How do you tilt your natural leadership style?
• How do we reconcile agility and consistency? How can you deal with the Authenticity Paradox?

Questions

• What's the IDP duration?
• Will all learners be involved in one cross-functional or team project? What are the timelines?

• Will we have access to IDPs and Team Projects? Can we measure our contribution with questions such as "To what extent did your training contribute to completing your IDP/Project? Which tools in particular?"
• Rise 2 is bound to include some foundational people-manager modules. Will the IC attend them, or should we produce Rise2A & Rise 2B for people managers and individual contributors?
• We, almost invariably, would do dedicated group mentoring sessions for IDPs/Projects, explaining how learners can use the training tools in their projects. Is there room for that?
• Will the learners be taking part in any courses related to DiSC> Can we incorporate DiSC in our trainings?
• Live events: 40 hours per year plus self-paced eLearning. Is this aligned with policy?

• Career planning workshop:
• Mentoring, peer-coaching and certification
• For Elina: Any other pics for DiSC summary?