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Supervision Leadership
Sonia Gonzalez
Created on November 16, 2023
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Transcript
MANAGEMENT
Effective supervision is essential for the success of both the team and the organization as a whole. It requires a combination of leadership skills, communication abilities, and a good understanding of the organization's goals and policies.
CUSTOMER FOCUS
ADAPTABILITY
SUPPORT AND MANAGEMENT
COMMUNICATION
ETHICAL CONDUCT
TEAM BUILDING
LEADERSHIP
- Service Orientation: Understand and prioritize the needs of customers.
- Quality Focus: Ensure that the team delivers high-quality work and services.
- Flexibility: Adapt to changes in the work environment and support the team through transitions.
- Problem-Solving: Demonstrate effective problem-solving skills and encourage the team to find solutions.
- Professional Development: Encourage and support the ongoing learning and development of team members.
- Mentorship: Provide guidance and mentorship to help team members grow in their roles.
- Recognition: Acknowledge and reward outstanding performance.
- Clarity: Communicate expectations,goals, and feedback clearly to team members.
- Listening: Actively listen to concerns and ideas from team members, fostering an open and inclusuve communication enviroment.
- Transparency: Share relevant information and updates to keep the team informaed.
- Collaboration: Foster a collaborative and inclusive team culture.
- Building Trust: Establish and maintain trust within the team and with other departments.
- Recognition of Diversity: Recognize and appreciate diversity within the team.
- Performance Management: Provides constructive feedback, set performance expectations, and conduct regular performace reviews.
- Conflict Resolution: Address conflict within the team promptly and constructively.
- Resource Allocation: Effectively allocate resources and manage workloads to ensure the team's success.
- Setting a Vision: Clearly communication the team's goals and objectives, aligning them with the organization's mission.
- Inspiration: Motivate and inspire team members to achieve their best performance.
- Decision Making: Make informed and timely decisions for the benefit of the team and the organization.
- Integrity: Uphold high ethical standards and model integrity in all actions.
- Fairness: Treat all team members fairly and consistently.