worcestershire healthcare 4.5

Solution

Systems Developer

General Practitioner

Accounts Assistant

Receptionist

Candidate D

Candidate A

Candidate B

Candidate C

Candidate E

Pharmacy Technician

Systems Developer

General Practitioner

Did you guess correctly?

Accounts Assistant

For extra points, which of these healthcare roles are clinical and which are non-clinical?

Receptionist

Candidate D

Candidate A

Candidate B

Candidate C

Candidate E

Pharmacy Technician

Hello there! I'm Shazia, a dynamic and enthusiastic individual ready to make a positive impact in the healthcare realm. I excel at communication, and my friendly demeanour is matched only by my ability to collaborate seamlessly within a team. I take pride in my knack for following instructions and handling phone communications with confidence. My adept IT skills, combined with a keen organisational sense, ensure that I can efficiently manage the administrative side of healthcare.

In this role, you'll be responsible for working on a number of development programmes to help improve IT access and processes for staff and patients, such as appointment booking services.To be successful in this role, you'll of course need IT skills, as well as great communication, collaboration and adaptability skills. You'll also be ahead of the curve and understand how cutting-edge technology and software has the ability to transform the healthcare system and improve the lives of patients.

Candidate C

Hello there! I'm Shazia, a dynamic and enthusiastic individual ready to make a positive impact in the healthcare realm. I excel at communication, and my friendly demeanour is matched only by my ability to collaborate seamlessly within a team. I take pride in my knack for following instructions and handling phone communications with confidence. My adept IT skills, combined with a keen organisational sense, ensure that I can efficiently manage the administrative side of healthcare.

As a pharmacy technician, you will be responsible for:

• Preparing prescriptions for customers
• Ensuring prescriptions are legal and accurate
• Ordering new stock using computerised systems.

You'll be dealing with people a lot in this role, so it's important that you have excellent customer service and active listening skills. You should also have great maths knowledge, be confident using a computer and be able to pay close attention to detail.

Pharmacy Technician

Candidate E

Hi, I'm Amy, a customer-focused individual eager to contribute to the community. I have a passion for precision and strong mathematical skills. I have previous experience in ensuring accurate medication dispensing, managing inventory and maintaining meticulous records. With a keen eye for detail, I can navigate complex orders whilst prioritising patient safety. My commitment to exceptional customer service, coupled with my listening skills, reflects my dedication to positive patient experiences.

Candidate B

Hey, I'm Laura, a compassionate individual with a keen interest in making a positive impact in my community. My enthusiasm for connecting with people and navigating various situations has shaped my commitment to community service. I thrive in roles where empathy and interpersonal skills are crucial. Whether in a team or independently, I bring dedication, a strong work ethic, and a genuine desire to contribute to the well-being of those around me.

As a GP, you may run your own practice independently or work alongside other GPs. You'll be regarded as a pillar of the local community and will be meeting patients on a daily basis, either at the practice, virtually, or by visiting them at their homes.Your responsibilities include:

• Caring for people with chronic and long-term illnesses
• Completing paperwork alongside meeting with patients
• Home visits and telephone consultations.

Because of your patient-facing role, you'll need to have interpersonal skills as well as be able to stay calm in high-pressure situations.

General Practitioner

As a pharmacy technician, you will be responsible for:

• Preparing prescriptions for customers
• Ensuring prescriptions are legal and accurate
• Ordering new stock using computerised systems

You'll be dealing with people a lot in this role, so it's important that you have excellent customer service and active listening skills. You should also have great maths knowledge, be confident using a computer and be able to pay close attention to detail.

Candidate D

Hi! I'm Mo, an enthusiastic individual with a knack for handling numbers and staying cool under pressure. My passion for precision extends to meticulous record-keeping, a skill I've honed through various responsibilities, both academic and personal. Beyond numbers, I'm a quick learner, always ready to tackle new challenges. Whether it's assisting the team or contributing to broader business goals, I bring a positive attitude and a commitment to excellence.

As a GP, you may run your own practice independently or work alongside other GPs. You'll be regarded as a pillar of the local community and will be meeting patients on a daily basis, either at the practice, virtually, or by visiting them at their homes.Your responsibilities include:

• Caring for people with chronic and long-term illnesses
• Completing paperwork alongside meeting with patients
• Home visits and telephone consultations

Because of your patient-facing role, you'll need to have interpersonal skills as well as be able to stay calm in high-pressure situations.

In this role, your duties will include processing and recording payments for goods and services. You'll also be responsible for:

• Processing supplier payments, staff expenses and tracking all payments
• Filing invoices and statements electronically
• Checking all financial transactions for accuracy

• Other ad-hoc tasks which help the finance department or aid the business as a whole.

You should be able to work in a fast-paced environment, be able to work to tight deadlines, and have excellent numeracy skills.

As a receptionist working in a healthcare setting, you're usually the first person a patient meets.You'll:

• book patients in for appointments
• enter patients’ details onto IT systems
• direct patients where to go within the department or health centre.

Because of your patient-facing role, it's important that you are friendly and warm, can work as part of a team, can follow instructions and be confident using the phone. You should also have IT skills, great organisation and impeccable communication skills.

Candidate A

Hello I'm Zach, an aspiring tech enthusiast with a knack for problem-solving and a passion for pushing the boundaries of innovation. I thrive in dynamic environments and am always eager to explore the endless possibilities that technology offers. My curiosity and adaptability make me a perfect fit for any challenge. Whether it's unravelling the intricacies of IT systems or collaborating on groundbreaking projects, I'm ready to dive in.

Hello I'm Zach, an aspiring tech enthusiast with a knack for problem-solving and a passion for pushing the boundaries of innovation. I thrive in dynamic environments and am always eager to explore the endless possibilities that technology offers. My curiosity and adaptability make me a perfect fit for any challenge. Whether it's unravelling the intricacies of IT systems or collaborating on groundbreaking projects, I'm ready to dive in.

Hi! I'm Mo, an enthusiastic individual with a knack for handling numbers and staying cool under pressure. My passion for precision extends to meticulous record-keeping, a skill I've honed through various responsibilities, both academic and personal. Beyond numbers, I'm a quick learner, always ready to tackle new challenges. Whether it's assisting the team or contributing to broader business goals, I bring a positive attitude and a commitment to excellence.

In this role, you'll be responsible for working on a number of development programmes to help improve IT access and processes for staff and patients, such as appointment booking services.To be successful in this role, you'll of course need IT skills, as well as great communication, collaboration and adaptability skills. You'll also be ahead of the curve and understand how cutting-edge technology and software has the ability to transform the healthcare system and improve the lives of patients.

Systems Developer

As a receptionist working in a healthcare setting, you're usually the first person a patient meets.You'll:

• Book patients in for appointments
• Enter patients’ details onto IT systems
• Direct patients where to go within the department or health centre.

Because of your patient-facing role, it's important that you are friendly and warm, can work as part of a team, can follow instructions and be confident using the phone. You should also have IT skills, great organisation and impeccable communication skills.

Receptionist

Hey, I'm Laura, a compassionate individual with a keen interest in making a positive impact in my community. My enthusiasm for connecting with people and navigating various situations has shaped my commitment to community service. I thrive in roles where empathy and interpersonal skills are crucial. Whether in a team or independently, I bring dedication, a strong work ethic, and a genuine desire to contribute to the well-being of those around me.

Hi, I'm Amy, a customer-focused individual eager to contribute to the community. I have a passion for precision and strong mathematical skills. I have previous experience in ensuring accurate medication dispensing, managing inventory and maintaining meticulous records. With a keen eye for detail, I can navigate complex orders whilst prioritising patient safety. My commitment to exceptional customer service, coupled with my listening skills, reflects my dedication to positive patient experiences.

In this role, your duties will include processing and recording payments for goods and services. You'll also be responsible for:

• Processing supplier payments, staff expenses and tracking all payments
• Filing invoices and statements electronically
• Checking all financial transactions for accuracy

• Other ad-hoc tasks which help the finance department or aid the business as a whole.

You should be able to work in a fast-paced environment, be able to work to tight deadlines, and have excellent numeracy skills.

Accounts Assistant