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Branching scenario iii

Areej Abutaleb

Created on November 15, 2023

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change design principles

Scenario-based questions on our Change Design Principles

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trust & transparency

SCENARIO: Imagine your role sits within the People & Culture function at Keywords. You are informed about the HRIS Programme and how it is set to transform the way P&C processes are managed within Keywords, streamlining various HR activities and enhancing overall efficiency.

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Trust & Transparency

What is the most effective way to communicate the programme's anticipated changes to the workforce, whilst ensuring a transparent engagement approach?

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Targeted engagement

SCENARIO: You've found out that your teams' roles within the People & Culture function will change as a result of the programme. Your team spans multiple countries across Keywords. The transformation will also impact various stakeholder groups spanning employees, managers, and executives.

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Targeted engagement

You need to ensure you are engaging with your team by sharing updates with them about the programme and communicating anticipated changes.

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clear and simple

SCENARIO: You are an employee that sits within the Create service line at Keywords. Your P&C team want to ensure that they are clear to all employees on what changes are happening and how it will impact each of them.

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clear and simple

As an employee, it is important that you are informed about the changes as a result of the programme.

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make an impact

SCENARIO: Workday has now been live for a few weeks and the programme team want to share the successes to date with the organisation.

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MAKE an impact

What is the best way to communicate the impacts and success measures of the programme?

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empower studios

SCENARIO: It has been a few months now into the implementation of the programme. As the People & Culture HR Director for your region, you want to confidently communicate what is happening next in Phase 2 to the Studios and service lines in your region.

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Empower studios

What would be the most effective strategy to inform the business about what is upcoming and provide an opportunity for feedback on Phase 1?

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Thank you for your participation. We hope you found value in exploring the importance of managing change, and how collaboration, adaptability, and a shared vision can help us move forward with change.