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UNIT 2 customer service - complaints session
Marcia
Created on November 13, 2023
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Transcript
Audio record feedback to the group who solved your complaints.
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2.5 Handle a range of customer complaints in line with agreed procedures Face to face, telephone, online, internal/external.
UNIT 2 Customer Service - Complaints session
Share with the group and discuss whether its of benefit to the business. Is it relevant? any other thoughts what make it a bad or good review.