VILI KOVACHEV

ChatGPT helped me do this and I'm not ashamed to say it

Bachelor in Business Management, Graphic Design Diploma, HubSpot qualifications. Currently studying UX, Product, and Project Management.

Versatile Senior Account Manager with 10+ years of experience in diverse industries. Expert in leveraging technology and strategic thinking for outstanding customer success. Proven track record in revenue growth, client relationship building, and process innovation.

Summary

Education

Experience

Decade-long customer relationship expert; fervently uses technology, innovation and strategic thinking to drive exceptional customer success and engagement.

About me

ViliKovachev

+ Info

+ Info

In the heart of Britanica, I not only boosted customer bases by 9% but also transformed customer care into a beacon of excellence and retention.

2015-2017

Britanica, Sofia, BG

Senior Manager Customer Care

At London South East Colleges, I was the linchpin connecting over 100 stakeholders, crafting education's future by elevating student enrolment and support.

2017-2018

London South East Colleges, London

PA to Vice Principal

In the fast-paced realm of Konica Minolta, I was the gatekeeper of vendor compliance, turning procurement into a well-oiled machine of efficiency and satisfaction.

2018-2018

Konica Minolta Marketing Services, London

Procurement Executive

Revolutionizing DevicePilot's sales cadence, I was the architect of a prospecting renaissance, doubling engagement and converting cold calls into hot leads.

2013

DevicePilot, London

Sales Development Representative

In the bustling IoT world of DevicePilot, I was the maestro, orchestrating over 30 strategic partnerships and turning market analysis into a 35% revenue crescendo.

2019-2021

DevicePilot, London

Business Development Manager

At Scriberia, I mastered the art of turning complex customer needs into £1M wins, transforming HubSpot's chaos into symphony and team leadership into an art form.

2021-present

Scriberia, London

Senior Account Manager

Experience

En route to mastering the art of Product Management at Udacity, ready to blend creative design with strategic product innovation.

Udacity (Completion Expected: April 2024)

Product Management

Sculpted my artistic vision at Upskillist, where I'm transforming my creative flair into a professional Graphic Design prowess.

Upskillist, 2022

Professional Diploma in Graphic Design

Excelled in English and Russian at 'Geo Milev', sharpening my linguistic prowess and honing my skills as a standout student council representative.

2008-2013

English Language School 'Geo Milev'

Secondary Diploma, English & Russian

Immersed in the rich tapestry of culture and philosophy at Sofia University, I delved deep into the realms of critical thinking and cultural insights.

2008-2010

Sofia University St Kliment Ohridski

Bachelor of Cultural Studies, Philosophy

At the University of Essex, I didn't just study Business Management; I mastered it with distinction, leading the Student Council and redefining student advocacy.

2018-2022

University of Essex

Bachelor of Business Management

Education

Strategic and innovative

Intrapreneur

Very technical

Self-starter

Fast-learner

Customer Retention Strategies

Emotional Intelligence and Empathy

Design Thinking and Creative Design

Workshop Facilitation and Public Speaking

Problem-Solving and Critical Thinking

Team Leadership and Coaching

Data-Driven Analytics and Reporting

Sales Process Optimisation

Business Development and Networking

HubSpot Expertise and Implementation

Strategic Account Management

Customer Relationship Management

Skills

Where to learn more about me:

e-mail

velislava.s.georgieva@gmail.com

Phone

+44 744 5849 173

Location

Crawley, UK

Please, do get in touch - give me a chance and I won't dissapoint you

Contact