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GTT@home Pitch Deck and Service Overview - New Customers
Graeme Collins
Created on November 8, 2023
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Transcript
An Introduction to OGTT Home Testing for Clinical Users
Start
Demonstration User Guide
Home
Learn More
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GTT@home is CE-marked per Annex III of Directive 98/79/EC on in vitro diagnostic medical devices.
Next Steps
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Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
About Digostics
Clinical Advisors
Healthcare Partners
Partners in Diabetes Innovation
- Exclusive Focus on Diabetes
- Remote Diabetes Testing
- Patient-Centric Design and Human Factors
- Open Architecture and System Interoperability
- Clinical Research Platforms
Expertise
Professor Jaakko Tuomilehto
Professor Paul Zimmet
Professor Sir George Alberti
Professor David Owens
Mission
Enable healthcare providers to detect everyone with diabetes, and those at risk of developing diabetes, by eliminating the common barriers that inhibit testing and prevent the timely return of accurate diagnoses.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Challenges with the In-Clinic OGTT
The issue is not with the OGTT itself but its implementation!
Human resource intensive
- Clerical administration
- Clinical mangement
Real estate requirements
- Hospital and community
Delayed results
- Late bookings
- Missed appointments
- Lost samples
Low patient satisfaction
- Out-of-pocket expenses
- Incompatibility with professional and home-life commitments.
- Sample degradation
Test accuracy
High cost per test
- Time and materials
- Inefficient allocation of resources
- Downstream patient outcomes
Test Kit & User Guides
A New Approach to Testing...
Test Management
CustomerCare
Test Communications
Training & Implementation
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Benefits of OGTT Home Testing
Test more patients, on time
Obtain faster results
Facilitates universal screening
Covid-19 mitigation measure
Meet antenatal care targets
Eliminate missed appointments
Lower overall cost per test
Reduce clinical administration
Intervene earlier in GDM
Ease pressure on maternity staff
The GTT@home Solution-as-a Service
Training and Implementation
Test Kit & User Guides
Test Management
Customer Care
Test Communications
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Test Kit & User Guides
GTT@home Test Device
Equivalent performance to in-clinic oral glucose tolerance testing.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
GTT@home An Alternative to In-Clinic Tests Watch the video and/or register to download the associated poster evaluating the performance of GTT@home versus the in-clinic oral glucose tolerance test. Scan the QR code or click the poster thumbnail to download.
GTT@home Glucose Drink
Test Kit & User Guides
Drink is preformulated meaning no patient mixing is required.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Click here, image thumbnail or scan QR code to download the Glucose Pro product specification.
Test Finger Prickers
Test Kit & User Guides
Spares are provided in case of loss or damage.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Finger Pricker Instructions
Test User Guide
Test Kit & User Guides
Guide produced in partnership with leading 'human factors' consultancy.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Download User Guide Scan the QR code or click the image thumbnail to download the GTT@home user guide.
GTT@home Patient Mobile App
Test Kit & User Guides
High patient usability scores.
Available in Google Play and Apple Appstore.
Uses the very latest near-field communication (NFC) technology.
Multi-language facility
Test Kit & User Guides
Test Management
Prepaid envelope included for users without mobile access.
CustomerCare
Test Communications
Training & Implementation
GTT@home Mobile App Download the GTT@home app by scanning the QR code below or visiting gtt-at-home.com/app on a mobile device:
Online Video Guidance
Test Kit & User Guides
Introduces test preparation and procedure.
Comprehensively user-tested.
Test Kit & User Guides
Test Management
Accessible on all device types.
CustomerCare
Test Communications
Patient Feedback
Training & Implementation
Watch
GTT@home Customer Care
Automated support ticketing.
Comprehensive online library of answers to test frequently asked questions.
Test Kit & User Guides
6am to 6pm, 7 days-a-week telephone and email support.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Patient Customer Care Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Patient Customer Care Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Test Management
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
The Digostics Portal
Maximum Cyber Security
Full Interoperability
High Usability
100% Uptime
Web-Based Software
Coming soon! Badgernet integration of GTT@home is scheduled for delivery in late 2023.
Test Management
The Digostics Portal
Scheduling a Test
Reviewing Test Results
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Automated support ticketing and customer satisfaction surveys.
CustomerCare
6am to 6pm, 7 days-a-week telephone and email support.
HCP & Patient Support
Test Kit & User Guides
Comprehensive online library of answers to test frequently asked questions.
Test Management
CustomerCare
Test Communications
Training & Implementation
Separate support instances for patients and healthcare professionals.
HCP Digostics Support Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Patient Customer Care Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Patient Customer Care Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Patient Customer Care Page Scan the QR code, click here or the image thumbnail to view the GTT@home Customer Care Page for patients.
Test Communications
Patient & HCP Engagement
Stage in Workflow
Test BookingConfirmation
AddressConfirmation
Test-Kit IssuedNotification
Test Nudge*
Test DataReceived
Satisfaction Survey
Test Kit & User Guides
Patient
Test Management
Healthcare Professional
CustomerCare
Test Communications
Training & Implementation
Primary communication methods are text and email.
* 'Nudge' contact, typically by phone, is made only when a test is identified as at risk of potential delay.
Online Training
Training &Implementation
Video-based tutorials.
Takes less than 25 minutes
Enables self-certification.
Test Kit & User Guides
Test Management
Accessible on all device types.
CustomerCare
Test Communications
Training & Implementation
Implementation Requirements & Considerations
Training &Implementation
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
IT whitelisting of Digostics domain names.
Contact details of healthcare professionals requiring training.
Identification of clinical leadership for system introduction.
Phased roll-out or immediate suspension of clinics.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
University Hospital Southampton Pilot
- 84 Volunteer Expectant Mothers Recruited
- Volunteers Rebooked from Scheduled In-Clinic Test
- User Success Criteria for Mothers and HCP
Community Midwife Pilot Results
Patient Pilot Results
- Feedback Surveys Sent to All Volunteers and Associated Community Midwives
- 47% of Users - both Expectant Mothers and Community Midwives - Completed a Survey Response
100%
of surveyed expectant mothers AND maternity staff users recommended GTT@home over in-clinic testing.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
97%
97%
97%
90%
92%
98%
0
found the ability to home test for GDM advantageous.
welcomed the ability to choose exactly which day they tested for GDM.
appreciated being able to save on clinic travel and/or parking costs.
found the test device easy to use, with 0% finding it difficult to use.
found the mobile application easy-to-use.
sent their test data via their mobile phone.
assistance requests to our helpline were made while testing.
100%
of surveyed patient volunteers recommended GTT@home over in-clinic testing.
47% of volunteers completed a feedback survey response.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
100%
of surveyed patient volunteers recommended GTT@home over in-clinic testing.
47% of volunteers completed a feedback survey response.
"Great! Super easy and (from the) comfort of my house which is a bonus."
"It was a really easy process to follow and the sweet solution tasted quite nice. The results are sent straight to my midwife instantly. If I needed another GTT test I would definitely use the home test again."
"It was so easy and straightforward to do and I loved that I was able to do it in the comfort of my own home and not have to find childcare."
"Was easy to do and instructions were really easy to follow. Highly recommend these kits!"
"Instruction booklet was easy to read and it was useful having a video guide too. The drink also didn't taste too bad."
"This is a much better and easier way to test. I would definitely opt-in again if I have any more children."
"Really easy to use and very convenient."
"Perfect in the comfort of your own home."
"Easy to follow instructions, convenient. Quick to do."
"Have loved the test and think it’s amazing - would highly recommend!”
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
47% of volunteers completed a feedback survey response.
100%
of surveyed community midwives recommended GTT@home over in-clinic testing.
93%
found the test scheduling and review software easy-to-use, with 0% finding it difficult to use.
"I have enjoyed using it and it has made an impact on our workload and improved the patient experience."
"The results came back much quicker than the lab."
"Cost and time saving for midwives, clients prefer it."
"It releases staff to provide other clinical care."
"Very easy to follow instructions and to input data."
"Clients had a very positive experience. Some completed GTT@home after already having an OGTT in clinic and said it was far easier and more convenient."
"It freed up time in clinic for the midwives to carry out other work and empowered women to take control of their health in pregnancy."
"An excellent product with very user-friendly guide and videos. The format for booking and completing test results is very clear."
100%
welcomed the ability to offer GDM home testing.
Test Kit & User Guides
Test Management
CustomerCare
Test Communications
Training & Implementation
Formulation of Pricing and Business Case
Discovery Call and In-Clinic OGTT Workflow Mapping
Next Steps
IT and Information Governance Introductions and Assessments
Clinical Workshop on Home Test v In-Clinic Test Comparisons