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GTT@home Pitch Deck and Service Overview - New Customers
Graeme Collins
Created on November 8, 2023
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GTT@home is CE-marked per Annex III of Directive 98/79/EC on in vitro diagnostic medical devices.
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Demonstration User Guide
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An Introduction to OGTT Home Testing for Clinical Users
Enable healthcare providers to detect everyone with diabetes, and those at risk of developing diabetes, by eliminating the common barriers that inhibit testing and prevent the timely return of accurate diagnoses.
Mission
Professor David Owens
Professor Sir George Alberti
Professor Paul Zimmet
Professor Jaakko Tuomilehto
Expertise
- Exclusive Focus on Diabetes
- Remote Diabetes Testing
- Patient-Centric Design and Human Factors
- Open Architecture and System Interoperability
- Clinical Research Platforms
Partners in Diabetes Innovation
Healthcare Partners
Clinical Advisors
About Digostics
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
- Time and materials
- Inefficient allocation of resources
- Downstream patient outcomes
High cost per test
Test accuracy
- Sample degradation
- Out-of-pocket expenses
- Incompatibility with professional and home-life commitments.
Low patient satisfaction
- Late bookings
- Missed appointments
- Lost samples
Delayed results
- Hospital and community
Real estate requirements
- Clerical administration
- Clinical mangement
Human resource intensive
The issue is not with the OGTT itself but its implementation!
Challenges with the In-Clinic OGTT
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Training & Implementation
Test Communications
CustomerCare
Test Management
A New Approach to Testing...
Test Kit & User Guides
Ease pressure on maternity staff
Intervene earlier in GDM
Reduce clinical administration
Lower overall cost per test
Eliminate missed appointments
Meet antenatal care targets
Covid-19 mitigation measure
Facilitates universal screening
Obtain faster results
Test more patients, on time
Benefits of OGTT Home Testing
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Test Communications
Customer Care
Test Management
Test Kit & User Guides
Training and Implementation
The GTT@home Solution-as-a Service
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Equivalent performance to in-clinic oral glucose tolerance testing.
GTT@home Test Device
Test Kit & User Guides
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Drink is preformulated meaning no patient mixing is required.
Test Kit & User Guides
GTT@home Glucose Drink
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Spares are provided in case of loss or damage.
Test Kit & User Guides
Test Finger Prickers
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Guide produced in partnership with leading 'human factors' consultancy.
Test Kit & User Guides
Test User Guide
Training & Implementation
Test Communications
CustomerCare
Prepaid envelope included for users without mobile access.
Test Management
Test Kit & User Guides
Multi-language facility
Uses the very latest near-field communication (NFC) technology.
Available in Google Play and Apple Appstore.
High patient usability scores.
Test Kit & User Guides
GTT@home Patient Mobile App
Watch
Training & Implementation
Patient Feedback
Test Communications
CustomerCare
Accessible on all device types.
Test Management
Test Kit & User Guides
Comprehensively user-tested.
Introduces test preparation and procedure.
Test Kit & User Guides
Online Video Guidance
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
6am to 6pm, 7 days-a-week telephone and email support.
Test Kit & User Guides
Comprehensive online library of answers to test frequently asked questions.
Automated support ticketing.
GTT@home Customer Care
Web-Based Software
100% Uptime
High Usability
Full Interoperability
Maximum Cyber Security
The Digostics Portal
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Test Management
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Reviewing Test Results
Scheduling a Test
The Digostics Portal
Test Management
Separate support instances for patients and healthcare professionals.
Training & Implementation
Test Communications
CustomerCare
Test Management
Comprehensive online library of answers to test frequently asked questions.
Test Kit & User Guides
HCP & Patient Support
6am to 6pm, 7 days-a-week telephone and email support.
CustomerCare
Automated support ticketing and customer satisfaction surveys.
* 'Nudge' contact, typically by phone, is made only when a test is identified as at risk of potential delay.
Primary communication methods are text and email.
Training & Implementation
Test Communications
CustomerCare
Healthcare Professional
Test Management
Patient
Test Kit & User Guides
Satisfaction Survey
Test Data Received
Test Nudge*
Test-Kit Issued Notification
Address Confirmation
Test Booking Confirmation
Stage in Workflow
Patient & HCP Engagement
Test Communications
Training & Implementation
Test Communications
CustomerCare
Accessible on all device types.
Test Management
Test Kit & User Guides
Enables self-certification.
Takes less than 25 minutes
Video-based tutorials.
Training &Implementation
Online Training
Phased roll-out or immediate suspension of clinics.
Identification of clinical leadership for system introduction.
Contact details of healthcare professionals requiring training.
IT whitelisting of Digostics domain names.
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Training &Implementation
Implementation Requirements & Considerations
of surveyed expectant mothers AND maternity staff users recommended GTT@home over in-clinic testing.
100%
- Feedback Surveys Sent to All Volunteers and Associated Community Midwives
- 47% of Users - both Expectant Mothers and Community Midwives - Completed a Survey Response
Patient Pilot Results
Community Midwife Pilot Results
- 84 Volunteer Expectant Mothers Recruited
- Volunteers Rebooked from Scheduled In-Clinic Test
- User Success Criteria for Mothers and HCP
University Hospital Southampton Pilot
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
47% of volunteers completed a feedback survey response.
of surveyed patient volunteers recommended GTT@home over in-clinic testing.
100%
assistance requests to our helpline were made while testing.
sent their test data via their mobile phone.
found the mobile application easy-to-use.
found the test device easy to use, with 0% finding it difficult to use.
appreciated being able to save on clinic travel and/or parking costs.
welcomed the ability to choose exactly which day they tested for GDM.
found the ability to home test for GDM advantageous.
98%
92%
90%
97%
97%
97%
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
"Have loved the test and think it’s amazing - would highly recommend!”
"Easy to follow instructions, convenient. Quick to do."
"Perfect in the comfort of your own home."
"Really easy to use and very convenient."
"This is a much better and easier way to test. I would definitely opt-in again if I have any more children."
"Instruction booklet was easy to read and it was useful having a video guide too. The drink also didn't taste too bad."
"Was easy to do and instructions were really easy to follow. Highly recommend these kits!"
"It was so easy and straightforward to do and I loved that I was able to do it in the comfort of my own home and not have to find childcare."
"It was a really easy process to follow and the sweet solution tasted quite nice. The results are sent straight to my midwife instantly. If I needed another GTT test I would definitely use the home test again."
"Great! Super easy and (from the) comfort of my house which is a bonus."
47% of volunteers completed a feedback survey response.
of surveyed patient volunteers recommended GTT@home over in-clinic testing.
100%
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
welcomed the ability to offer GDM home testing.
100%
"An excellent product with very user-friendly guide and videos. The format for booking and completing test results is very clear."
"It freed up time in clinic for the midwives to carry out other work and empowered women to take control of their health in pregnancy."
"Clients had a very positive experience. Some completed GTT@home after already having an OGTT in clinic and said it was far easier and more convenient."
"Very easy to follow instructions and to input data."
"It releases staff to provide other clinical care."
"Cost and time saving for midwives, clients prefer it."
"The results came back much quicker than the lab."
"I have enjoyed using it and it has made an impact on our workload and improved the patient experience."
found the test scheduling and review software easy-to-use, with 0% finding it difficult to use.
93%
of surveyed community midwives recommended GTT@home over in-clinic testing.
100%
47% of volunteers completed a feedback survey response.
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides
Clinical Workshop on Home Test v In-Clinic Test Comparisons
IT and Information Governance Introductions and Assessments
Next Steps
Discovery Call and In-Clinic OGTT Workflow Mapping
Formulation of Pricing and Business Case
Training & Implementation
Test Communications
CustomerCare
Test Management
Test Kit & User Guides