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GTT@home Pitch Deck and Service Overview - New Customers

Graeme Collins

Created on November 8, 2023

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GTT@home is CE-marked per Annex III of Directive 98/79/EC on in vitro diagnostic medical devices.

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Demonstration User Guide

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An Introduction to OGTT Home Testing for Clinical Users

Enable healthcare providers to detect everyone with diabetes, and those at risk of developing diabetes, by eliminating the common barriers that inhibit testing and prevent the timely return of accurate diagnoses.

Mission

Professor David Owens

Professor Sir George Alberti

Professor Paul Zimmet

Professor Jaakko Tuomilehto

Expertise

  • Exclusive Focus on Diabetes
  • Remote Diabetes Testing
  • Patient-Centric Design and Human Factors
  • Open Architecture and System Interoperability
  • Clinical Research Platforms

Partners in Diabetes Innovation

Healthcare Partners

Clinical Advisors

About Digostics

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

  • Time and materials
  • Inefficient allocation of resources
  • Downstream patient outcomes

High cost per test

Test accuracy

  • Sample degradation
  • Out-of-pocket expenses
  • Incompatibility with professional and home-life commitments.

Low patient satisfaction

  • Late bookings
  • Missed appointments
  • Lost samples

Delayed results

  • Hospital and community

Real estate requirements

  • Clerical administration
  • Clinical mangement

Human resource intensive

The issue is not with the OGTT itself but its implementation!

Challenges with the In-Clinic OGTT

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Training & Implementation

Test Communications

CustomerCare

Test Management

A New Approach to Testing...

Test Kit & User Guides

Ease pressure on maternity staff

Intervene earlier in GDM

Reduce clinical administration

Lower overall cost per test

Eliminate missed appointments

Meet antenatal care targets

Covid-19 mitigation measure

Facilitates universal screening

Obtain faster results

Test more patients, on time

Benefits of OGTT Home Testing

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Test Communications

Customer Care

Test Management

Test Kit & User Guides

Training and Implementation

The GTT@home Solution-as-a Service

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Equivalent performance to in-clinic oral glucose tolerance testing.

GTT@home Test Device

Test Kit & User Guides

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Drink is preformulated meaning no patient mixing is required.

Test Kit & User Guides

GTT@home Glucose Drink

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Spares are provided in case of loss or damage.

Test Kit & User Guides

Test Finger Prickers

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Guide produced in partnership with leading 'human factors' consultancy.

Test Kit & User Guides

Test User Guide

Training & Implementation

Test Communications

CustomerCare

Prepaid envelope included for users without mobile access.

Test Management

Test Kit & User Guides

Multi-language facility
Uses the very latest near-field communication (NFC) technology.
Available in Google Play and Apple Appstore.
High patient usability scores.

Test Kit & User Guides

GTT@home Patient Mobile App

Watch

Training & Implementation

Patient Feedback

Test Communications

CustomerCare

Accessible on all device types.

Test Management

Test Kit & User Guides

Comprehensively user-tested.
Introduces test preparation and procedure.

Test Kit & User Guides

Online Video Guidance

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

6am to 6pm, 7 days-a-week telephone and email support.

Test Kit & User Guides

Comprehensive online library of answers to test frequently asked questions.
Automated support ticketing.

GTT@home Customer Care

Web-Based Software
100% Uptime
High Usability
Full Interoperability
Maximum Cyber Security

The Digostics Portal

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Test Management

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Reviewing Test Results
Scheduling a Test

The Digostics Portal

Test Management

Separate support instances for patients and healthcare professionals.

Training & Implementation

Test Communications

CustomerCare

Test Management

Comprehensive online library of answers to test frequently asked questions.

Test Kit & User Guides

HCP & Patient Support

6am to 6pm, 7 days-a-week telephone and email support.

CustomerCare

Automated support ticketing and customer satisfaction surveys.
* 'Nudge' contact, typically by phone, is made only when a test is identified as at risk of potential delay.
Primary communication methods are text and email.

Training & Implementation

Test Communications

CustomerCare

Healthcare Professional

Test Management

Patient

Test Kit & User Guides

Satisfaction Survey

Test Data Received

Test Nudge*

Test-Kit Issued Notification

Address Confirmation

Test Booking Confirmation

Stage in Workflow

Patient & HCP Engagement

Test Communications

Training & Implementation

Test Communications

CustomerCare

Accessible on all device types.

Test Management

Test Kit & User Guides

Enables self-certification.
Takes less than 25 minutes
Video-based tutorials.

Training &Implementation

Online Training

Phased roll-out or immediate suspension of clinics.
Identification of clinical leadership for system introduction.
Contact details of healthcare professionals requiring training.
IT whitelisting of Digostics domain names.

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Training &Implementation

Implementation Requirements & Considerations

of surveyed expectant mothers AND maternity staff users recommended GTT@home over in-clinic testing.

100%

  • Feedback Surveys Sent to All Volunteers and Associated Community Midwives
  • 47% of Users - both Expectant Mothers and Community Midwives - Completed a Survey Response

Patient Pilot Results

Community Midwife Pilot Results

  • 84 Volunteer Expectant Mothers Recruited
  • Volunteers Rebooked from Scheduled In-Clinic Test
  • User Success Criteria for Mothers and HCP

University Hospital Southampton Pilot

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

47% of volunteers completed a feedback survey response.

of surveyed patient volunteers recommended GTT@home over in-clinic testing.

100%

assistance requests to our helpline were made while testing.

sent their test data via their mobile phone.

found the mobile application easy-to-use.

found the test device easy to use, with 0% finding it difficult to use.

appreciated being able to save on clinic travel and/or parking costs.

welcomed the ability to choose exactly which day they tested for GDM.

found the ability to home test for GDM advantageous.

98%

92%

90%

97%

97%

97%

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

"Have loved the test and think it’s amazing - would highly recommend!”

"Easy to follow instructions, convenient. Quick to do."

"Perfect in the comfort of your own home."

"Really easy to use and very convenient."

"This is a much better and easier way to test. I would definitely opt-in again if I have any more children."

"Instruction booklet was easy to read and it was useful having a video guide too. The drink also didn't taste too bad."

"Was easy to do and instructions were really easy to follow. Highly recommend these kits!"

"It was so easy and straightforward to do and I loved that I was able to do it in the comfort of my own home and not have to find childcare."

"It was a really easy process to follow and the sweet solution tasted quite nice. The results are sent straight to my midwife instantly. If I needed another GTT test I would definitely use the home test again."

"Great! Super easy and (from the) comfort of my house which is a bonus."

47% of volunteers completed a feedback survey response.

of surveyed patient volunteers recommended GTT@home over in-clinic testing.

100%

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

welcomed the ability to offer GDM home testing.

100%

"An excellent product with very user-friendly guide and videos. The format for booking and completing test results is very clear."

"It freed up time in clinic for the midwives to carry out other work and empowered women to take control of their health in pregnancy."

"Clients had a very positive experience. Some completed GTT@home after already having an OGTT in clinic and said it was far easier and more convenient."

"Very easy to follow instructions and to input data."

"It releases staff to provide other clinical care."

"Cost and time saving for midwives, clients prefer it."

"The results came back much quicker than the lab."

"I have enjoyed using it and it has made an impact on our workload and improved the patient experience."

found the test scheduling and review software easy-to-use, with 0% finding it difficult to use.

93%

of surveyed community midwives recommended GTT@home over in-clinic testing.

100%

47% of volunteers completed a feedback survey response.

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides

Clinical Workshop on Home Test v In-Clinic Test Comparisons
IT and Information Governance Introductions and Assessments

Next Steps

Discovery Call and In-Clinic OGTT Workflow Mapping
Formulation of Pricing and Business Case

Training & Implementation

Test Communications

CustomerCare

Test Management

Test Kit & User Guides