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TECH DASHBOARD
Jennifer Lester
Created on November 2, 2023
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Transcript
Protects & Minimises Risk
Provides Knowledge & Growth
Streamlines/ Simplifies Process
Fix & Flexed approach
Enhcances & Develops Processes
How our Team utlises the System to Support Operations
Ongoing Training/ Support
Urgent Task Management
- System Functionalities
- Overdue task management
- Reporting
- Providing data to Leadership Team & Senior Ops
Reporting Services
Optimising Functionalities
- Instant management process for urgent/ emergency task creation & comms
- Little notice needed
- Data insight reports & follow up support
- Zenput bitesize tutorials
- Reporting advice
- Tailored, scheduled report creation
- Automated reports
- Providing data to Leadership Team & Senior Ops
- Attribute creation & tagging
- Design & application of Visibility Configuration within forms
- Dependant questions
Form, Task & Project Creation
- Bespoke form, project & task creation
- Content advice & guidance
- Configuration to gain optimal compliance rates.Ongoing amends & reviewal support
Task and Compliance management system. Facilitates the assignment, completion, monitoring & reporting of compliance tasks. Supports us in delivering FS, H&S, Operational Excellence standards and much more
Provides Knowledge & Growth
Aids Timeline management
Enhances clairty, Speed & avoids errors
Reduces menial Admin
Enhcances & Develops Processes
How our Team utlises the System to Support Operations
Ongoing Training/ Support
Best Practice & Data Insights
- System Functionalities
- Managing Projects
- Enhancements
- Reporting
- Providing data to Leadership Team & Senior Ops
Streamlines Communications
Optimising Functionalities
- Reporting, Milestones & dashboard insights
- System 'Hacks' & advice on keeping projects on track
- User task performance
- Communications pinned to specific projects/ tasks
- Focuses interactions & reduces comms channels
- Notifications & inbox functionality keep user updated of activity
- Syncing Forms submissions to Project categories
- Creating 'Rules' within projects to automate actions
- Reduces menail admin time
Project, Form & Task Training
- Form creation
- Project creation
- Assisting integrating roadmaps onto the system
- Training on how to set-up, allocate & manage tasks
- Manages KEL Projects
Task and Project Management System. Centralised, systemised & focused Roadmap & Project planning. Task assignment & tracking
Engages User with Content
Develops Team Engagement
Supports & Grows
Improves Commnication & Team Knowledge
Supports RS & Enchances Team Knowledge
How our Team utlises the System to Support Operations
Ongoing Development & Support
Reporting & Data Insights
- Contuined development & Optimisation of functionalities
- Support Contact for any queries or requests from Teams, RS, Ops etc
Aids & Enhances Communications
Page Creation & Reviews
- Reporting suite provides data led approach
- Insights into user logged in rate, doc views etc
- Allows visibility of effective techniques for user engagement
- Newsletter/ article & publication creation
- Managing Timeline responses
- Pinned Post Creation
- Overseeing Key Dates & Actions Homepage calendar
- Multitute of applets & design features to engage the user
- Creating new pages
- Revamping current pages/ content
Documentation Management
- Overseeing documentation management
- Content requests
- Ensuring regular review process of RS documents & pages
Task and Project Management System. Centralised, systemised & focused Roadmap & Project planning. Task assignment & tracking
- Regions & Territories categorisation
- Region/Territory moves & changes
- Direct Contacts
- Regional Directors
- Territory Manager
- Operational Excellence Managers
- People Buisness Partners
- Updates communciated via email to both internal & external stakeholders
- Other systems require this information & document to run system updates
- Ongoing liason with Departments to improve the document & Comms
- Addresses, phone numbers, emails
- Location, categorisation
- Trading Times
- Delivery Platform Cateogrisation
- Restaurant Grading
- PACS details
- FEX (Future Express) Refurb, NRO dates
Operational Structure
Key Company Contacts
Collating & Communicating Updates
MRL
MASTER RESTAURANT LIST
Our Team Manages the following
Restaurant Details & Trading Times
Holds key information on Restarant Details & Operational Structure. Informs internal & external stakeholders.
AI Generated Videos, Presentations & Training
Interactive & Gamified Guides & Infographics
Presentations, Spreadsheets & Simplified Reporting Data
What our Team can support in delivering
Designing & creating quality support materials, guides, output reports and other documentation for the P&C and wider Restaurant Support Team