2023 DVM Elite Impact Report

2023

start!

IMPACT REPORT

Core Value #1Make as big of an IMPACT as possible!

Global Impact

$2,384,700 to date

Thank you for your feedback!

63%

63% have established organized strategic plans with clear short and long-term goals, showcasing a significant commitment to success and achieving objectives.

65%

Are already dreaming of taking time away from the practice in 2024.

76%

A strong 76% feel more supported with their accountability partner, our expert team, and the incredible peer community, highlighting collaboration and support in our network.

Take the survey!

The data is clear - members that actively engage with their Practice Strategist and peer community are those who feel supported the most. They also achieve the greatest success! Are you plugged in? Your feedback is heard! We work continuously to create new and better strategies that will impact 100% of our members, across all areas within DVM Elite. If you haven't yet taken the Impact Survey, we'd love to hear from you!

2023 Impact Survey

$ Cha-Ching!

Opportunities Uncovered

45%

Now feel they have a firm handle on their numbers, reflecting improved financial management.

53%

A strong 53% report improved profitability, showcasing positive financial growth.

request financial advising!

If you aren't on top of your numbers, it might be comforting to see that you're not alone - but get ready to put a laser focus on your numbers in 2024! By this time next year, we want to see improved profitability for more than 80% of our members! If the Profitability component is not currently part of your package, click to learn how to add it!

How much could you save?

AverageSAVINGS Found $100k per year!

Find out how they did it!

P&L Review Results!

Dr. B found $14.5k of savings per month, $175k per year!

Dr. R now enjoys $11k of savings per month, $133k per year!

Dr. L found $12k of savings per month, $145k per year!

Dr. S is saving $7k per month, $80k per year!

Dr. K is saving $8.5k per month, $100k per year!

Dr. E saved $18k+ per year with one change.

PRACTICE VITALS

The Industry

DVM Elite Members

Let's compare!

vs

PRACTICE VITALS

We know it's been tough ever since the pandemic boom, but we're proud to see our community continuing to grow their new clients and total visits while the industry as a whole was down.

Revenue!

*industry data sources: Vesource

+7.2%

+6.6%

+1.5%

-1.8%

+10.3%

+10.8%

revenue

Total visits

ATV

New clients

+.5%

-3.4%

Total Visits!

New Clients!

SAVINGS ALERT!

Contact your Practice Strategist about your special Gravity Payments discount offer!

Partner Spotlight!

Whether you’re taking curbside or exam room payments, you have an online pharmacy, or you’re out on the road and want to ensure you get paid – your needs are specific to you. Make sure you’re being heard, and actually being helped. Find out what it means to get the white glove treatment at your practice!

learn more

PREFERREDPartner

Look what you've achieved by knocking down those limiting beliefs!

56%

Successfully implemented tech tools, boosting operations and efficiency. Stay tuned for more cutting-edge solutions!

58%

Report a proactive increase in implementing revenue-driving strategies for business growth.

60%

See enhanced scheduling and patient flow, reflecting our commitment to efficiency and a better experience.

anxious to improve workflows?

Efficiency + better scheduling + improved patient flow = higher revenue! It's fantastic to see that so many members report having more streamlined operations. Implementation of revenue driving tools and strategies go hand in hand.We know how hard it is to implement new strategies - let alone do it quickly and effectively. Your Elite team is here to guide you and encourage you along the way!

The Impact of STRATEGIES

Path to Profitability: Pricing Increase

Learn how to put it to work in your practice!

How to do more of these profitable procedures…

Implement these 5 Key Principles to Increase Profitability!

03

02

01

05

04

Maximizing Wellness Plans

Efficiency in AI Note Taking

Remove pricing conversations and achieve nearly 100% compliance with this profitable wellness plan model.

Leveraging AI Technology

What if you could update medical records in two clicks, not two hours?

How to Boost Compliance with Dental & Surgery

top 5

Summit born strategies

Return to Top 5 Strategies

Partner Spotlight!

Are you feeling the weight of endless paperwork and note-taking? Put yourself on the path to efficiency and add Scribenote to your tech stack! Join the movement and reclaim your precious time!

DVM Elite Members Save 15% on the Unlimited plan, an additional $300 annual savings!

book a demo!

PREFERREDPartner

YES!

Are you regularly connecting with your Elite Peers?!

NO

the DVM ELITE

Community

Dr. Diana loves the book club!

Click here to Sign Up!

FIND OUT WHY!

DVM Elite 2023 Book CLub

Fun Fact! Regular reading has been shown to lower stress levels by as much as 68%! Join our book club and hop aboard the bookworm bandwagon! Not only will you get lost in the tips and tricks you learn, but you'll also engage in LIVE thought-provoking conversations with like-minded leaders. And the best part, for a limited time only we're giving you your first book for free! Are you ready to dive in?

Join Now!

🚀 Calling all DVM Elite members! Connection and sharing is what it's all about! Join our exclusive Members-Only Facebook Group and keep the conversation thriving year-round. Let's make every day an opportunity for growth and collaboration! 🐾

Take the Leap: Join the DVM Elite Members ONLY Facebook Group for Exclusive Insights and Collaborative Growth!👩‍⚕️👨‍⚕️

"Calling all associate DVMs & New grads!"

Tell me more!

Looking to give back and connect with new veterinarians?

sign me up!

the DVM ELITE

Mentorship POD

Regular Social Posts

Enticing Promos

Client Newsletters

Put your best foot forward!

68%

A notable 68% report increased website effectiveness in converting clients and attracting potential employees, showcasing positive outcomes for our online presence.

Ready to amp up your online presence?

Marketing isn't only about attracting new clients and providing convenient options for current clients. Did you know that potential employees may decide whether or not to even apply for an open position based on what they see on your website? We can help make sure your site isn't driving away top talent!

The Impact of DVM Elite MARKETING

3%+ is considered Excellent!

* Call and form conversion tracking data started in q3 2023.

4% website visit to form conversion*

15% website visit to call conversion!*

04

03

Organic Google Search is the #1 driver of traffic growth, up 18% over last year.

Organic Google Search is the #1 source of traffic across all sites at 60%!

02

01

Website & SEO Performance

2023 vs 2022

~ The team at Animal Hospital of Lanesville

Everything was very straightforward and simple to do on my end.. which I appreciated so much! The new website looks great!

Revamps Launched!

We'd love to see MORE REVAMPS!

24

Request a revamp!

An outdated site could make prospective clients wonder what else is outdated in your practice!Revamps don't have to take up a tremendous amount of time. Our team will work with you to help you choose a new theme and make your site fresh and new. Find out if you are eligible for a revamp!

Is your website evolving along with your practice?

WEBSITE REVAMPS

GOOGLE ADS

The Industry

DVM Elite Members

Let's compare!

vs

DVM Elite is doing a better job at optimizing your ad spend with conversion rates that are crushing industry benchmarks!

$78.09

3.4%

$2.62

3.3%

AVG COST PER CONVERSION

CONVERSION RATE

AVG COST PER CLICK

CLICK THRU RATE

GOOGLE ADS

$12.14

14.3%

$1.79

7.2%

AVG COST PER CONVERSION

CONVERSION RATE

AVG COST PER CLICK

CLICK THRU RATE

Industry Averages

DVM Elite Members

Culture Eats Strategy for Lunch!

69%

I am better equipped to lead my team in a way that fosters a positive practice culture!

Looking for more people support?

Help finding great team members is a big need but finding them is just the beginning! Having a strong team goes beyond patient care and customer service. It increases revenue! 69% of members understand that it starts with them. They actively engage with our People Strategy team to challenge their own beliefs about what it means to be a good leader.

The Impact of PEOPLE STRATEGIES

Why should you work with a People Strategist?

Culture Impact

An impactful 71% of Members working with our People Strategists on a Culture Survey report significant culture improvements!

Ready to lead?

In 2023, most members who turned to our People Strategy team for full cycle recruiting welcomed their new team member within 4 weeks! Our greatest desire is to equip members with the knowledge and tools to attract and hire top talent on their own, every time. With high success rates for members who have completed the Recruiting Strategy Sprint, our goal for 2024 is to sprint alongside a minimum of 50% of our members!

of members report better hiring after completing the Recruiting Strategy Sprint

86%

of Full Cycle Recruiting Requisitions filled in 4 weeks or less

85%

Recruiting Impact

Ready to sprint?

60%

Note enhanced front desk efficiency, reducing no-shows, filling white space, and reactivating lapsed clients.

front desk need some love?

It's true that the front desk holds the keys to your practice growth success, so it's incredible to see that the majority of our front desk teams are rocking it!

The Impact of DVM Elite FRONT DESK STRATEGIES!

Find out!

UPbook Target + Rewards Set

Not Utilizing UPbook

* BASED ON $170 AVG TRANSCATION VALUE

86% is the avg booking rate when both target and rewards are set, and reward amount per team member is > $30!

Money Talks!

Avg Booking Rate when Target Set with Rewards

Call Tracking Dashboard Findings

$13k

$8k

What's the most common reward cycle and amount?!

Revenue Captured per 100 New Client Calls

76%

Avg Booking Rate when Target Not Set

48%

the Elite Family of Brands

See how we cut labor & overhead for one practice!

Discover the Elite Staffing Solution with our Remote Front Desk and Virtual Medical Receptionist. We’ll handle calls, schedule appointments, and boost client retention, allowing you to focus on providing top-notch medical care!

talk to a virtual staffing expert!

FAST FACTS!

Success ahead in 2024 with stable market conditions. Great opportunity for new sellers!

03

2023 Transactions ranged from 2 DVMs / $1.3M in the U.S. to multi-location practices in Canada.

Successfully executed the process in 3-4 months vs. 12-18 months!

Did you know DVM Elite Members are eligible for a $5k Annual Credit?

02

Sell Your Practice Hassle-Free & Worry-Free For More Money! Don't worry about finding the best buyer or negotiating, we handle all of it.

01

learn more about transitions elite!

JANUARY

16

VMX Orlando

JULY

MARCH

Will you join us???!!!

15

2024 Save the DATES

nashvillelive summit

25

Virtual summit

To our Elite Go Getters

Dear Elite Go Getters,

Cheers to another successful year!

Here's to 2024!

DVM Elite Team

STRATEGY

TEAM

FINANCIAL

COMMUNITY

See the impact within each of our core areas.

FRONT DESK

ELITE FAMILY OF BRANDS

MARKETING

Our Services

The DVM Elite community has embraced Artificial Intelligence.

Contact your Practice Strategist to Learn More!

AI offers game-changing opportunities for radiograph interpretation, empathetic client communications, telehealth and AI-notes transcription.

FREE P&L Review + 25% OFF Financial Advising Services*

*Check with your Practice Strategist to see if financial advising is already in your package and if so, you can instead Save 25% OFF Full Cycle Recruiting for requisitions booked in December!

A Gift for our Loyal Members!

Financial advising must be added to your package by January 31st to receive discount. All you have to do is mention this offer to your Practice Strategist.

Amount Lent: $2,372,375 Loans Funded: 19,054 Countries Funded: 65

KIVA Loans

More than 1.7 billion people around the world are unbanked and can’t access the financial services they need. Kiva is an international nonprofit, founded in 2005 in San Francisco, with a mission to expand financial access to help underserved communities thrive. DVM Elite has been a proud partner for 12+ years! As DVM Elite members, loans are funded on your behalf, expanding your individual impact as a practice to a global level. 100% of every dollar lended through Kiva goes to funding loans.

Need help? Talk to your Practice Strategist!

request a chat

1. Add another DVM
2. Optimize pricing by deploying real-time pass-thru pricing and unbundling to capture line item increases
3. Deploy In-room checkout as a standard process
4. Become your own referral hospital! Focus on highly profitable dentals and surgery.
5. Add another exam room, physical space is necessary to grow

$1,500 of Summit Proceeds + Member Contributions

NOMV

NOMV - Not One More Vet - is on a mission is to transform the status of mental wellness in the profession so veterinary professionals can survive and thrive through education, resources, and support.

Contact your Practice Strategist to Customize a Plan!

Leverage the team to maximize consultative opportunities, pull out all the stops with client communication, and build services into your wellness or membership plans.

Your Strategic Plan should be revenue based. Improving profitability is essential, and it starts with knowing your numbers. Share your KPIs with your Practice Strategist every month!

Join the group!

Find out who it's for and why you should consider joining this awesome group!

Interested in Scribenote?

watch the webinar!

You can with AI-Notes Transcription software!

Learn how Scribenote accurately and swiftly transcribes the patient exam and convert it into SOAP notes for the records. This technology can significantly reduce administrative tasks and gain back precious time in your day.

$825 Donated

Sunflower of Peace

Sunflower of Peace is a 501(c)(3) non-profit organization (EIN: 47-2620675), based in Boston, MA. It was established in 2014 with the purpose of helping people who were affected by Russia-fueled violence in Ukraine. Since that time, through generosity of our donors and support of our community, Sunflower of Peace provided hundreds of medical workers in Ukraine with critical equipment and tools during the times of scarcity; built playgrounds for orphanages in Kherson and a children's oncology center in Kyiv; and provided aid to organizations serving adults with disabilities. Sunflower of Peace also facilitated educational exchange opportunities for Ukraine's talented geneticists and oncologists, who, together with the Boston scientists, secured proper diagnostics and treatment equipment for Ukraine. LEARN MORE

Click here to Sign Up!

Ready to join your peers and level up your continuous learning journey?

Learn more!

$18k Annual Savings!

How?By switching credit card processors to our preferred partner, Gravity Payments!

join a pod!

Do you really want to be missing out on success hacks and connecting with like-minded peers?? FUN FACT: Revenue is approximately 8-10% higher for those in the DVM Elite "circle" vs those that don't participate in the peer groups! Hear how Dr. David has benefited from the Elite Community!

Get the playbook!

High Value Wellness Plans

Dr. Logan shared his highly successful membership plan model, where the client pays an annual fee for top notch care for their pet(s). The result is healthier pets, happier clients, and a more lucrative bottom line. Do your Wellness Plans need a Refresh? Request a Copy of the Membership & Wellness Plans Playbook --->

$10k USD Donated

Transforming Faces

Transforming Faces is Comprehensive Cleft Care (CCC). From parent support to nutritional care for infants to safe surgeries and holistic post-surgical care, a CCC treatment pathway is multidisciplinary and appropriately timed for each child’s long-term rehabilitation. Their mission is to partner locally and innovate globally so that children and families in under-resourced communities access Comprehensive Cleft Care.

What's the Secret?

During their P&L review process, their Profitability Specialist helped them to reduce their COGS down to 20%!