VERTICAL SCHEME MIND MAP

✔ Solicitar retoalimentación

✔ Lo que SI necesitamos.

✔ Expresarse con claridad

Enfocadas en lo que ambas partes necesitan., no solamente en lo que uno necesita.

Identificar las propias y las de la otra persona. Expresarlas

Ser responsables de nuestros sentimientos.

SENTIMIENTOS

Debemos identificar y expresar claramente nuestros sentimientos, para evitar con flictos y malos entendidos.

Me siento aflijido (sentimiento)

Me siento excluido (pensamiento)

Sentimientos VS Pensamientos

✔ Expresar sentimientos y necesidades,

✘ Evitar usar la palabara NO o PERO (transmiten agresividad y negatividad.

LIMITES

La empatía es primordial en este componente, que se logra a través de la atención plena.

Nos permite evitar la crítica (evaluación) y enfocarnos en los hechos reales.

Componentes del proceso

Evita mencionar las "equivocaciones" del otro

PETICIONES

NECESIDADES

OBSERVAR

Es un proceso de intercambio de información y/o mensajes a través de la presencencia plena y un interés genuino.

COMUNICACIóN NO VIOLENTA

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• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.