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Transcript

GIFT WRAPPING AND GIFT MESSAGES

GIFT OPTIONS

START

Customer: “Can I add a gift message to my order?” How would you respond?

Yes! Gift messages are available during checkout, on the Shpping page, at no additional charge.

A

We do not currently offer gift messages at this time.

B

C

You can add a gift message to your shopping bag.

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Great answer!

Our gift messages are limited to 180 characters.

A

No, your message has to be short and to the point.

B

Customer: “I want to write a long message for my aunt’s gift. Is that possible?”How would you respond?

C

Our gift messages are limited to 120 characters.

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anotherGreat answer!

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3

Customer: “My wife’s birthday gift arrived today, but I didn't see the gift message I wrote.”How would you respond?

It’s on the back of the box. Did you check there?

A

You should see a special gift message sheet in the package.

B

C

It sounds like your gift message didn’t print.

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Great answer!

anotherGreat answer!

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No. We don’t have gift wrapping available.

B

At this time we do not have a gift wrap option. We hope to have this available in the future!

C

Customer: “I’m not the world’s best gift wrapper. Can you just take care of that for me?” How would you respond?

4

Customer: “I’m not the world’s best gift wrapper. Can you just take care of that for me?”How would you respond?

Gift wrapping is available on our website. Click on “Gift Wrapping” and select the option you prefer!

A

Gift wrapping is available on our website. Click on “Gift Wrapping” and select the option you prefer!

No. We don’t have gift wrapping available.

B

A

C

At this time we do not have a gift wrap option. We hope to have this available in the future!

4

You are doing great!

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Congratulations!

Great job!

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