BRANCHING SCENARIO I

Gamification Plan Scenario

Start

Scenario

You have been tasked with incorporating gamification into a customer service training program at your workplace.

Next

What do you do first?

Consider the topic, learners, and outcomes

Decide what software to use

Calculate a reward points system

Correct! Now that you have considered the topic, learners, and outcomes, what should you do next?

Create personas for your learners

Decide your budget

Determine goals and learning objectives

Now that your objectives have been determined, what should be done next?

Identify learner actions

Identify budget

Indentify stakeholders

You have created a chart with the information you have determined. Should you also include learner motivations?

Yes

No

What is the next step?

Determine gamification mechanics and rewards

Announce gamification initiative

Begin building gamification elements

What is the final step in your plan?

Test gamification elements

Design the gamification elements

Determine metrics for measuring success

Restart

Congrats!

Well done!

You are well on your way to incorporating gamification in your training! Now you can design, test, revise, and implement your game!

This does not need to be done at this stage.

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This should not be done yet in this stage.

Try again

You may choose do to this at this stage. Close the window and select what would you do after creating the personas.

Partially correct

You're not ready to start designing yet.

try again

The game has not been built yet and cannot be tested!

Try again

This is not the next step.

Try again

It's too early to do this!

try again

This can be done later in the process. Click the X in the upper right to try again.

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You should consider your learner's motivations at this stage.

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It's too early to do this!

Try again

This can be done much later in the process. Click the X in the upper right to try again.

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