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RumbleOn/RideNow Social Media Strategy - Q1/Q2 2023
Hayden Clark
Created on October 5, 2023
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SOCIAL MEDIA
Operations and Marketing Strategy
INDEX
1.
Introduction
Goals & KPIs
2.
Strategy
3.
4.
Roadmap
Index
Introduction
RumbleOn is ambitiously changing the powersports industry
Developed a nationwide vehicle distribution system
Acquired multiple powersports companies
Continues to create beneficial policies to improve the industry
Introduction
we aren't doing it alone
industry transformer
industry leader
This is the go-to company for learning about gear, vehicles, culture, and events.
Ambitious, creative, and dares to take risks for the betterment of the industry.
Introduction
Introduction
rumbleOn Social MEdia Purpose
Secure our place as an industry titan!
BuildInvestor Interest
Establish Authority in the Industry
Create passionate fan-base
Goals
ridenow Social MEdia Purpose
Establish ourselves as an industry favorite, online and in person
Drive traffic and increase sales at dealerships
Build trust and interest with our content
Create passionate fan-base
Goals
SWOT RumbleOn and Ridenow
Weaknesses
Strengths
- Talented marketing team
- Ability to create a powerful social media presence
- Capital to invest in our growth
- Unclear vision
- Brand consistency is nonexistent
- Content isn't engaging or compelling
Threats
Opportunities
- Negative brand reputation to overcome
- Limiting transparency could affect trust in our brand
- Limited communication leads to internal confusion
- No one has linked valuable entertainment to dealerships in powersports
- Additional income and brand repair with proper digital presence
- Evolve from a large company to an enterprise
Introduction
Introduction
GOALS & KPIs
rumbleOn and RideNow Social MEdia Goals
- RECIEVE INBOUND CASH OFFERS (Monthly, YoY)
- Measured by tracking total number of offers, qualified offers, acquisiton rate, and cost per inbound
- INCREASE VISITORS TO DEALERSHIPS (Monthly, YoY)
- Measured by tracking total number of monthly visitors, number of scheduled visits, and amount of abandoned visits
- INCREASE REVENUE (Monthly, YoY)
- Measured by tracking total number of vehicles and equipment sold
- EXPAND BRAND AWARENESS (Monthly, YoY)
- Measured by monthyl impressions, reach, and follower count
- IMPROVE BRAND REPUTATION (Month to Month)
- Measured by tracking reviews and positive/negative ratio of public discussion via social listening
Goals
SOCIAL MEDIA KPIs
ORGANIC KPIs
PAID KPIs
- Reach
- Engagement Rate & Break Down
- Cash Offer Conversion Rate
- CPL
- Inbound Cash Offers
- Reach
- Engagement Rate & Break Down
- Follower Count
- Brand Sentiment
ORGANIC KPIs
PAID KPIs
- Reach
- Engagement Rate & Break Down
- Lead Gen Conversion Rate
- CPL
- Gross and Net Profit
- Reach
- Engagement Rate & Break Down
- Follower Count
- Brand Sentiment
Goals
rumbleOn Social MEdia Stats
# Page Likes
POORENGAGEMENT
DECENTREACH
# Subscribers
X%
X%
Our GoalX% - X%
Our GoalX% - X%
# Followers
Goals
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Communication
Channels
Strategy
VALUE | ENTERTAINING | AMBITIOUS
campaigns
CONTENT
STRATEGY
Communication is Key
RumbleOn
field support center
- RumbleOn will most often meet with National and Regional levels of RideNow
02
Ridenow
National
- National and Regional managers will be responsible for making sure dealerships are properly updated, heard & supported
Ridenow
- Dealerships will be able to set meetings with RumbleOn FSC via ticketing system
Regional
- Monthly reports will be sent to each dealership reviewing organic and paid social media results
Ridenow
Local / Dealership
Strategy
Communication is Key
RumbleOn
field support center
02
We will meet with National and Regional Marketing Managers on the last Thursday of each quarter to:
Ridenow
National
Ridenow
Regional
- Review the quarter's results
- Make sure everyone is prepared for upcoming quarter
- Discuss any concerns and issues we have discovered
- 45 - 60 minutes long
Ridenow
Local / Dealership
Strategy
social channels
In order to maintain brand consistency with quality content, some social media platforms will have accounts for each dealership location and others will be used for the national brand only
RumbleOnNational
Ridenowdealerships
RidenowNational
We are developing guidelines for if a GM wants to make a personal account on other platforms to promote their dealership
Strategy
social channels organic
OrganicPlatform Heirarchy
- Original and Engaging, long-forum content, is the backbone of our digital presence
- This content will then be cut into clips and used for short content on other channels
- Reels, Shorts, TikTok, Newsfeed, etc.
- All content must benefit the viewer first, then the company
Info
Strategy
social channels paid
PaidPlatform Heirarchy
- We will create high quality ads that are appropriate to each specific channel
- Compare KPI's and previous campaigns
Strategy
RUMBLEON CONTENT PILLARS
Use these pillars as a guide for content inspiration
INSIDE OUT
Content that gets people excited about the company, our current goals, projects, and what kind of impact we have on the world
Build investors' interest
Develop trust
Increase employment interest
EDUCATE
DEEP DIVE
Expand our network
Content that dives into the brilliant minds of those who have shaped the powersports industry.
Establish authority
Content that showcases next-level thinking found in the higher levels of powersports
Become a vocal thought leader
Reputation building
Strategy
RIDENOW CONTENT PILLARS
Use these pillars as a guide for content inspiration
ADVENTURE
Return viewers
Content that our audience can't get enough of! Bike builds, event coverage, interviews, stunts! continuous high-octane fun!
Attention building
Future collaboration opportunities
INSIDE OUT
EQUIP
Content that equips our audience on a broad range of topics related to powersports.
Content that gets people excited about our dealerships, how we are different, and what they can expect when they visit
Become a vocal thought leader
Develop trust
Reputation building
Get people interested in visiting a location
Strategy
Campaign Management
All social media campaigns will be developed, executed and managed by RumbleOn FSC
- Ticketing system will allow dealerships to submit a campaign request to their regional manager
- Marketing calendar will let the dealership owners know what we are running ads for and when
- Regional Managers will have an opportunity to discuss the campaigns with us in our monthly meeting
Strategy
Q1 Roadmap
01
Announce new social media strategy
FEB. 12023
03
04
05
02
Change dealership pages into store pages and gain control over all digital channels
Setup and onboard users for Brandwatch
Send finalized documents out for signatures
Have all reference material created, stored, and accessible to everyone
FEB. 132023
Feb. 132023
feb. 32023
Feb. 102023
Q1 is a very transformative quarter. After systems are established and all employees are familiar with it, we will begin implementing new opportunities for accelerated growth in Q2.
06
07
Q2
Send out first monthly reports; Quarterly Reviews to follow
Evaluate and refine new system based on feedback and Q1 reports
- New social channels
- Sponsorship program
- Large scale campaign
- Dealership hightlights
Mar. 31 2023
Mar. 12023
thank you!
Please contact our Social Media Lead, Hayden Clark, with any additonal questions regarding our new social media strategy, timeline, or process changes.
Hayden Clark
Phone: 817-601-7271Email: hayden@rumbleon.com