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Click to continue with Week 4

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Discussion Guides

Welcome to the third week of your supervisory training

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Discussion Guides

Learning objectives of this first week will be.1. Using Common Applications 2. Knife Log 3. Cash Handling & Using Safes 4. Responsible Alcohol Service Click on each tile below to access the training.

Below are the different topics and associated resources that will be used throughout this week’s training.

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Job Aids

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E-learning Modules

E-learning Modules

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On-Site training

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On-Site training

You can launch the e-learning module by clicking link below Success Routines e-learning

Emergency Airport Services

You can launch the e-learning module by clicking link below Success Routines e-learning

Emergency Airport Services

SuccessFactors Modules

What are SuccessFactors modules? The SuccessFactors platform launch will include the following features: • Core HR • Onboarding • Payroll • Recruitment • Benefits After the initial launch there will be several more modules that will be implemented: • Compensation Management • Learning Management • Performance Management • Succession Planning

Position Management Explained

A position’s full time equivalent (FTE) is based upon the budget for salaries and wages, which determines how many positions are required within a unit. Once a position exists in the system, a requisition can be created. The creation of the requisition triggers the recruitment process for new candidates. If a team member leaves SSP America, the position will then become vacant and the same process will occur. If a team member is transferred/promoted from one role to another, the incumbent team member must be removed from the position, so it is vacant. It is only then that a new team member can be recruited. To better understand the rationale here, picture SSP America as a table. The chairs around the table are the positions, and the team members can only sit in vacant chairs.

All About Success Factors

Q. What is SuccessFactors SuccessFactors is a comprehensive cloud-based human capital management system that serves as the central location for employee data and the management of the employee lifecycle. Organizations use SuccessFactors to manage various aspects of people operations, including recruitment, , people analytics, payroll and learning activities. 7,500 companies use SuccessFactors. Around 125 million people around the world use SuccessFactors. Q. Why do we need to change? SSP America is a rapidly growing business, but many of our current processes and systems are manual and not integrated. Globally SuccessFactors is being rolled out across the company which will give us access to consistent, real-time up-to-date data. Q. What does this mean for me? SuccessFactors offers an automated self-help function that will transform the way our team members find out and access their information at just the touch of a button. Team members will be available anytime, anywhere, and on any device

Position Management Explained

A position’s full time equivalent (FTE) is based upon the budget for salaries and wages, which determines how many positions are required within a unit. Once a position exists in the system, a requisition can be created. The creation of the requisition triggers the recruitment process for new candidates. If a team member leaves SSP America, the position will then become vacant and the same process will occur. If a team member is transferred/promoted from one role to another, the incumbent team member must be removed from the position, so it is vacant. It is only then that a new team member can be recruited. To better understand the rationale here, picture SSP America as a table. The chairs around the table are the positions, and the team members can only sit in vacant chairs.