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Conflict SS

GEORGIOS NTERVAKOS

Created on September 24, 2023

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Transcript

Action
Says things (s)he will regret
Becomes overly dramatic
Overpowers & gets aggressive
Enthusiasm

Conflict Team Map

Results
Looks to even the score
Addresses issues head on
Gossips
Speaks up about problems
Expresses feelings
Dwells on wounded relationships
Digs heels even further
Sticks up for own rights
Shows empathy
Challenge
Collaboration
Becomes passive aggressive
Glosses over problems
Healthy behaviours during conflict
Focusses on logic & objectivity
Listens to other perspectives
Unhealthy behaviours during conflict
Overpowers with logic and facts
Doesn't speak up about own needs
Encourages a calm demeanour
Avoids emotional situations
Caves-in to avoid tensions
Support
Accuracy
Retreats from the conflict
Stability