Conflict SS

Conflict Team Map

Unhealthy behaviours during conflict

Healthy behaviours during conflict

Dwells on wounded relationships

Glosses over problems

Doesn't speak up about own needs

Caves-in to avoid tensions

Avoids emotional situations

Retreats from the conflict

Becomes passive aggressive

Digs heels even further

Overpowers with logic and facts

Gossips

Becomes overly dramatic

Overpowers & gets aggressive

Looks to even the score

Says things (s)he will regret

Listens to other perspectives

Encourages a calm demeanour

Focusses on logic & objectivity

Sticks up for own rights

Shows empathy

Expresses feelings

Speaks up about problems

Addresses issues head on

Support

Accuracy

Enthusiasm

Results

Collaboration

Challenge

Stability

Action