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BOWLING QUIZ
John Tatu
Created on September 14, 2023
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Transcript
quiz
START
Handbook
___ is the call listening session conducted to ensure our Call Monitoring Specialists are aligned with the main scorer and with the process.
Audit-the-Auditor
Calibration
Calibration
Strike!
very good!
next question
Calibration sessions can be internal or external.
Never
Always
Sometime
Strike!
very good!
next question
Passing variance in calibration is +/-___%.
15
10
START OVER?
Well done!
ohNo!
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