HPC BM

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Creating High Performance Cultures

• What do performance and culture mean?
• What is a High Performance Culture?
• Ingredients for a High Performance culture

What's in store

What does Performance mean?

'Culture is how well the values, beliefs and mission of an organisation align with people's behaviours and actions'

What is the Culture of an organisation?

Collective mentality where there is a strong community spirit and collaboration around a shared sense of Purpose

High Performance Culture

The Performance Curve

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Ingredients for High Performance Cultures

What is it? Shared belief held by the members of a team that it's OK to take risks, to express their ideas and concerns, to speak up with questions and to admit mistakes - all without fear of negative consequences.

Ingredient 1: Psychological Safety

Trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. The Lencioni Model is a great way to overcome the five dysfunctions of a team.

Ingredient 2: Trust

Growth Mindset The belief that your abilities can be developed and improved Ways to foster a Growth Mindset Environment

• The power of YET
• Naming the Fixed Mindset Persona
• Triggers of the Fixed Mindset
• Embracing Setback
• Praising effort and the process

Ingredient 3: Growth Mindset

Every high performing organisation on the planet relies on a high level of Communication to achieve their goals and vision.

Ingredient 4: Communication

What is coaching?Partnership in a process that stimulates thought and creativity to maximise the personal and professional potential. With the help of coaching:

• Unlock potential
• Create a partnership
• Stimulate creativity and innovation

Ingredient 5: Coaching

What is feedback?A honest conversation designed to help improve the next performance based on facts and first-hand observations. With the help of feedback:

• Improve future performance
• Add value to your team members
• It's a gift

Ingredient 6: Feedback

There is limited impact that we can have alone and there is infinite impact we can have together.

Last words...

Questions that you can ask yourself to review the level of your team psychological safety: 1. If a mistake is made on the team, is that being held against that team member? 2. Are the members of the team able to bring up problems and issues for discussion? 3. Are the members of the team acceptant of others for being different? 4. Is it safe to take a risk on this team? 5. Is it difficult to ask other members of this team for help? 6. Would anyone on this team act deliberately in a way that undermines someone else's efforts? 7. Are the unique skills and talents of each team member valued when working together?