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Transcript

Short bio

"Adam is a solid team player, wanting to advance his career in Mechanical Engineering "

Learner Persona

Adam Maloney

technology

Goals & Aspirations

Front Line Worker

Short Bio Who is it? Age44JobFront Line Worker - Mechanical EngineerLocationPlymouthTime with Babcock10

Short bio

"Lucy is mid career, she is ambitious and wants to achieve successful international career"

Learner Persona

Lucy Skelton

technology

Goals & Aspirations

Head Office (Mid Level Support)

Short Bio Who is it? Age28JobHead Office - Support AdministratorLocationBristolTime with Babcock18mths

Short bio

"Lorem ipsum dolor sit amet consectetur adipiscing elit himenaeos urna nec hendrerit maecenas auctor"

Learner Persona

Ronan Evans

technology

Goals & Aspirations

Early CareersApprentice

Short Bio Who is it? Age19JobApprentice EngineerLocationRosythTime with Babcock12 months

  • No company laptop or access to a company PC
  • No company mobile
  • Will have to use personal mobile or laptop outside of working hours or during personal study time (cannot use on shop floor)Consectetur adipiscing elit.
  • Very tech savvy
  • High exectations of what digital learning should look and feel like (due external tech they use) playstations etc.

Technology Considerations

Digital Learning Preferences

  • Gamification
  • Quizes
  • eText books
  • Youtube - in the moment learning (for work)
  • Would love VR and AI if available

  • Limited access to a shared laptop
  • No access to mobile phone during working hours
  • main web browser is Microsoft explorer
  • Has access to a laptop at home
  • Has access to a personal iPhone outside of working hours

Technology Considerations

Digital Learning Preferences

  • Simple easy to access and use eLearning
  • Social media type learning (YouTube) short but gives a visual of what to do
  • Online accessible videos

  • To succesfully pass apprenticeship
  • To feel like they have a voice at work
  • Tp make a difference to the team and peers
  • To be regarded as technically competent
  • To make their family proud

Main Goals & Drivers

Perception of Digital Learning

  • Positive perception - Likes digital learning (tech enabled outside of work)
  • Handy and accessible - has used digital learning over lockdown to complete GCSEs

Barriers to Learning

  • No work laptop\mobile or desk
  • Fixed location (no mode of transport to other tech enabled sites)
  • Lack of time for additional learning (attends college for apprenticeship)

Main Goals & Drivers

  • To develop a successful career
  • To work internationally in Europe or America
  • To be an inspirational role model for other women
  • To pay off her student loan and to travel before settling down at 30

Perception of Digital Learning

  • Could be useful to advance career
  • Handy technology\development tools at the touch of a button
  • Useful for on the job learning (micro learning)

Barriers to Learning

  • Lack of time\busy schedule
  • Lack of importance - not aligned to Lucy's longer term career plans

  • Access to work and personal laptop
  • Using iPhone with Safari Browser
  • Microsoft explorer is the main browser

Technology Considerations

Digital Learning Preferences

  • eBooks
  • Webinars
  • Podcasts
  • Microlearning
  • On demand - self paced digital learning

  • Stability is a driver for Adam.
  • Adam enjoys his job and would like to continue to grow in his role without line manager responsibility.
  • Reward and recognition & autonomy is a big driver too.

Adam is a learner who prefers leaning through practical experiences and physical activities. He learns best when he can actively engage with on the job learning.

Main Goals & Drivers

Perception of Digital Learning

  • Poor perception of eLearning due poor mandatory training
  • Prefers face to face classroom learning - doesn't view eLearning as a credible way to learn

Barriers to Learning

  • Working on the shop floor (deskless working)
  • Access to a company laptop
  • Shift working unable to access non traditional class room learning
  • Lack of time productivity KPI's - restricts Adam's motivation to engage in learning