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Salesforce Scramble!
Kelly Pacillas
Created on May 21, 2023
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Transcript
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Salesforce Scramble Chaotic Kitchen
Escape room
To start your day off right, you decide to go out to breakfast at your favorite Toast restaurant. When you walk in, you are surprised to find no one there. When you peek into the kitchen, you find a note on the fridge and decide to read it...
Click on the note on the fridge
Help! Our staff was on team building trip but our party bus broke down and we need your help making breakfast for our customers!! Follow the recipe so we can open for business!
The Dinner Bell
The Waffle Drop
Butter and Cream
The Speckled Egg
Recipe
Shard 07
Shard 04
Shard 05
Shard 06
We can't remember what Shard "The Speckled Egg" is in. Which Shard is correct?
Mark Moore
Kelly Barnes
Catherine Conn
Fran Polar
In order to secure all the eggs we need for the day, we need to talk to the Director of Operations from "The Speckled Egg". Who would that be?
Power Outage
New Employee
Order Gift Cards
Menu Issue
"The Speckled Egg" reached out to Cutstomer Care. According to case #07172726 what did they need help with?
The Dinner Bell
The Waffle Drop
Butter and Cream
The Speckled Egg
Recipe
Online Ordering Full Menu Build Toast Takeout
Additional Onsite Online Ordering
Gift Cards Loyalty Online Ordering
UberEats DoorDash GrubHub
"Butter and Cream - Norcross" can't remember what Guest products they purchased. What Guest Projects do they have?
Two
One
Three
Four
"Butter and Cream" has had some ups and downs. How many LIVE locations do they have?
9/9/2023
9/7/2022
4/1/2023
7/25/2022
When did "Butter and Cream - Beltline" come out of test mode and complete their first order?
The Dinner Bell
The Waffle Drop
Butter and Cream
The Speckled Egg
Recipe
Alexandra Apostolicas
Jay Maranda
Trey Johnson
Koty Embree
It's time to serve up "The Waffle Drop". Which Guest OC completed the General Guest Consultation?
2:30 pm PST
2:30 pm EST
2:30 pm CST
2:30 pm MST
What Time is "The Waffle Drop" General Guest Consultation scheduled for?
Instagram Facebook Waffledrop.com
Instagram Facebook
Instagram Facebook YouTube
Instagram Order w/ Google
Select the best online presence summary of "The Waffle Drop"
The Dinner Bell
The Waffle Drop
Butter and Cream
The Speckled Egg
Recipe
The Guest OC do not update SA notes
The Guest OC updates SA notes here
"The Dinner Bell" is about to ring! Help the staff return home by explaining the picture below.
1. Online Ordering Project 2. Related Quick Links 3. SA-775564 link
1. Base Onboarding Bundle Project Page 2. Related Quick Links 3. SA-775564 link
How would we navigate to "The Dinner Bell" SA shown below?
Scan to Pay = OFF Selling eGift Cards TMOP GL = ON
OO Links Shared = YES POC = Nina Full Menu Build
Scan to Pay = ON Using Paper GC TMOP GL = NA
OO Links Shared = NO POC = Britt Full Menu Build = NO
According to "The Dinner Bell" SA-775564 SA Notes which summary below is most accurate
The Dinner Bell
The Waffle Drop
Butter and Cream
The Speckled Egg
Recipe
Breakfast service was a success and the staff made it home safely on a new party bus!!
Congrats!
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