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SHOOT THE CLOWN! QUIZ

TTEC

Created on May 18, 2023

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Transcript

Quiz

Keeping Your Class Engaged

start

1/10

I want my learners to be familiar with the policy names I introduced during our training. Which learning tool can I use to engage my learners in memorization?

ExamFX

Kahoot

Quizlet

1/10

Right!Quizlet can be used to practice memorization.

Next

2/10

I want to use flashcards to show terminologies related to our training. Which learning tool can I use to test their memories?

Quizlet

Icebreakers online

Jeopardy

2/10

Right!Quizlet has flashcards for terms practice to boost memorization skills.

Next

3/10

I want to show the learners their training progress. Which of the following can I use to show their training status?

Class Record

Google Classroom

ExamFX

3/10

Right!Class record and status are in ExamFX.

Next

4/10

I want to engage my class in training by asking random questions and letting them share their personal thoughts. Which of the following tools can I use to ask interesting questions to start a good conversation?

Google Classroom

Icebreakers Online

Quizlet

4/10

Right!Icebreakers help a lot in starting up good conversations.

Next

5/10

I want my class to be motivated by showing them inspiring videos. Where can I access these saved videos?

Google Classroom

TTEC Talent

Youtube.com

5/10

Right!There are motivational videos saved in Google Classroom.

Next

6/10

I want my class to be engaged during our training discussion. What activities can I ask them to do to engage them during the training session?

Let the learners read the slides.

Let the learners discuss your slides.

Let the learners lead the class.

6/10

Right!Letting the learners read the slides is a good engagement activity in the classroom.

Next

7/10

It is not yet assessment days, but you want to personally assess the learnings of your class. What is the best thing to do to gauge their knowledge?

Do one on ones with the learners.

Create your own quiz games.

Check ExamFX.

7/10

Right!Creating your own quizzes and other evaluation materials helps in assessing the knowledge of your learners.

Next

8/10

The results of their exam are out. How do you motivate your learners with their exam results?

Give praise and congratulate their winnings.

Provide the consequences of failing the exam.

Announce the scores to the class.

8/10

Right!Acknowledging the learner's efforts, giving them praise, and congratulating them motivates the learners in pushing for more.

Next

9/10

I want to know my learners’ challenges and issues during training. How do I engage myself with the class?

Let the learners report the topic and see if they can explain the subject.

Talk to the whole class before the training.

Discuss ExamFX to check their progress.

9/10

Right!Discussing their progress using ExamFX is very important in engaging yourself and them in the class.

Next

10/10

Some of your learners are having challenges with the daily topics in training. You also noticed that their quizzes results are not good. What is the best thing you can do with this situation?

Do one-on-ones with these learners and discuss their challenges.

Congratulate the passers and remind those who did not pass.

During break, call all the learners’ attention and ask them to stay after the class.

10/10

Right!One on ones helps with the class engagement and taking care of the learners.

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