Better 1-2-1s

Joy Sampson

Better 1-2-1s

ACTIVE LISTENING What can we do to ensure that we are actively listening?

PSYCHOLOGICAL SAFETY How can we create a safe environment to share in?

WHAT'S THE PURPOSE? What are 1-2-1s for?

Agenda

Think about your last 1-2-1What did you use this time for?

Development goals Understanding how they're developing their skills

Project updates Giving an opportunity for coaching and feedback

Personal check-in Finding out how they are and checking in on them personally

What?

Actions Are there any points to follow up from the meeting?

Space Do they feel comfortable speaking in this location?

Cadence Find a time that works for both you and your report

Consider...

So, how can we build psychological safety?

Be open to feedback and ask for it

Replace judgement with curiosity and learningi

Lead with authenticity and transparency

Building psychological safety

Ask questions from a place of wanting to learn

CURIOUS QUESTIONS

How do preconceptions influence the discussion?

CHALLENGE BIASES

What message are you sending?

BODY LANGUAGE

Think, Why Am I Talking?

ALWAYS 'WAIT'

Active listening

Closing thoughts/feedback