MS - Foundation 6

Case study

KPI's

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

You think about how to improve the representativeness of your indicator.

You take into account possible seasonal factors and identify the impact of external disturbances.

How can you be sure?

You compare the monthly report with the results of the previous months.

You look at the monthly customer delivery tracking indicator.

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

KPI's

You think about how to improve the representativeness of your indicator.

You take into account possible seasonal factors and identify the impact of external disturbances.

You compare the monthly report with the results of the previous months.

You look at the monthly customer delivery tracking indicator.

How can you be sure?

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

KPI's

See the result

You think about how to improve the representativeness of your indicator.

You compare the monthly report with the results of the previous months.

You look at the monthly customer delivery tracking indicator.

You take into account possible seasonal factors and identify the impact of external disturbances.

How can you be sure?

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

KPI's

See the result

You take into account possible seasonal factors and identify the impact of external disturbances.

You compare the monthly report with the results of the previous months.

You look at the monthly customer delivery tracking indicator.

How can you be sure?

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

KPI's

You think about how to improve the representativeness of your indicator.

See the result

You think about how to improve the representativeness of your indicator.

You take into account possible seasonal factors and identify the impact of external disturbances.

You look at the monthly customer delivery tracking indicator.

How can you be sure?

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

You compare the monthly report with the results of the previous months.

KPI's

See the result

You take into account possible seasonal factors and identify the impact of external disturbances.

You compare the monthly report with the results of the previous months.

You look at the monthly customer delivery tracking indicator.

Well done for your ideas! Let's see what happens next...

You think about how to improve the representativeness of your indicator.

How can you be sure?

Case study

The month has just ended. The team has invested a lot in the last few weeks. You have the feeling that you have better responded to customer requests.

KPI's