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Una historia llena de empatía

GBS/WW

Created on June 23, 2026

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Transcript

GBS

Subject: New GBS Service Request Process Effective 15 July

Dear Team, Starting 15 July, we are introducing a new, streamlined process for requesting support from GBS. This change will help ensure your requests are handled consistently and with faster response times. To submit a request, please go to the GBS Support Portal and follow these steps:

  • Choose the relevant service category (e.g. HR, Finance, IT).
  • Provide a short, clear description of your request.
  • Name a main contact person from your team who will follow up on the request.
  • Indicate if the request needs urgent attention or should follow the normal timeline.
The request will be reviewed by GBS, and if necessary, it will be reassigned to the correct team. You will be notified of this handover and who is taking ownership of the request. If you have any questions or if something is unclear, please contact the GBS Support Team. Thank you for your collaboration in helping us improve our service delivery. Best regards, GBS Team

Subject: New GBS Service Request Process Effective 15 July

GBS

Dear Team, Starting 15 July, we are introducing a new, streamlined process for requesting support from GBS. This change will help ensure your requests are handled consistently and with faster response times. To submit a request, please go to the GBS Support Portal and follow these steps:

  • Choose the relevant service category (e.g. HR, Finance, IT).
  • Provide a short, clear description of your request.
  • Name a main contact person from your team who will follow up on the request.
  • Indicate if the request needs urgent attention or should follow the normal timeline.
The request will be reviewed by GBS, and if necessary, it will be reassigned to the correct team. You will be notified of this handover and who is taking ownership of the request. If you have any questions or if something is unclear, please contact the GBS Support Team. Thank you for your collaboration in helping us improve our service delivery. Best regards, GBS Team