Themeeting
Microlearning mobile
I am a great subtitle, ideal for providing more context about the topic you are going to discuss.
start
Alma and Roy have a video call meeting. Alma is the manager of the sales team, and Roy joined the team three months ago.
Finally!
Alma and Roy have a video call meeting. Alma is the manager of the sales team, and Roy joined the team three months ago.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
Well, we are off to a great start, Alma didn't reserve enough time for our meeting...
Continue
Alma: Hmm okay, the delivery date is approaching. Do you have a clear understanding of the order of tasks and the processes you need to follow with the deliverables?
Roy: Yes, but the problem is that some of the tasks are new to me, and that makes me progress more slowly. I would like to spend more time on them, but I feel like I can't because I have to meet other responsibilities as well. What really worries me is that I feel like I don't have the necessary support to learn these new tasks and that I don't have enough time to train in those areas.
Alma: Okay, I think I understand what you're saying, you've only been with us for three months...
Continue
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Roy: I appreciate it, Alma, this gives me quite a bit of peace of mind. Sometimes we just need to know that you understand our situations and that we can count on your support.
Alma: Thanks to you, I realize that I need to ask more and listen better to know how I can support the team, and not just focus on chasing results. Let's stay in touch, have a great day! Roy: Likewise, we'll talk next week!
Questions
Question 1 / 6
Question 2 / 6
Question 3 / 6
Question 4 / 6
Question 5 / 6
Question 6 / 6
Lessonsin leadership
- Active listening: Alma learns not to interrupt and to truly understand Roy's needs.
- Empathy: Recognizing the emotional burden of a team and showing understanding.
- Tangible support: Offering practical solutions that support the growth of team members.
- Commitment to follow-up: Scheduling a review to assess if the solutions are working, strengthening trust and communication.
Resources
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Transcript
Themeeting
Microlearning mobile
I am a great subtitle, ideal for providing more context about the topic you are going to discuss.
start
Alma and Roy have a video call meeting. Alma is the manager of the sales team, and Roy joined the team three months ago.
Finally!
Alma and Roy have a video call meeting. Alma is the manager of the sales team, and Roy joined the team three months ago.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
The whole team has a lot of work, Roy has requested to hold this meeting because he is encountering some difficulties in completing a project.
Well, we are off to a great start, Alma didn't reserve enough time for our meeting...
Continue
Alma: Hmm okay, the delivery date is approaching. Do you have a clear understanding of the order of tasks and the processes you need to follow with the deliverables?
Roy: Yes, but the problem is that some of the tasks are new to me, and that makes me progress more slowly. I would like to spend more time on them, but I feel like I can't because I have to meet other responsibilities as well. What really worries me is that I feel like I don't have the necessary support to learn these new tasks and that I don't have enough time to train in those areas.
Alma: Okay, I think I understand what you're saying, you've only been with us for three months...
Continue
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Roy: Well, if I could receive support from someone with more experience in the new tasks, that would help me a lot. I would also like to have more frequent feedback on the status of my deliveries in this project, to correct possible errors earlier.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Alma: That seems totally reasonable to me, I will talk to your teammates and assign one of them to accompany you for a week in completing those tasks. I'm sure it will resolve all your doubts. I will also implement a weekly follow-up meeting between you and me while the project lasts, to align the results and expectations.
Roy: I appreciate it, Alma, this gives me quite a bit of peace of mind. Sometimes we just need to know that you understand our situations and that we can count on your support.
Alma: Thanks to you, I realize that I need to ask more and listen better to know how I can support the team, and not just focus on chasing results. Let's stay in touch, have a great day! Roy: Likewise, we'll talk next week!
Questions
Question 1 / 6
Question 2 / 6
Question 3 / 6
Question 4 / 6
Question 5 / 6
Question 6 / 6
Lessonsin leadership
Resources
Scene 2
Scene 2
Scene 2
Scene 2