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Atelier Deferral

Air France

Created on May 29, 2026

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Atelier Deferral

Organisation & planning

Le plan

Accompagnement sur site

Planning & Partenaires

Mois de juin

  • Qui accompagne quand et où?
  • Définir les binômes : en essayant d'équillibrer expert et débutant
  • Création d'un groupe Teams et du tableau des scores pour le challenge Select Reference

Les rôles

Des binômes

  • Facilitateurs : Laura & Nathan -> "secrétaires d'Olivier"
  • Accompagner & convaincre
  • Garder son energie -> Laisser les personnes réfractaires venir à nous
  • Programmer des visites sur avion avec les technicien

Les objectifs

et K.P.I

  • Poser un maximum de deferrals d'ici la fin de l'été
  • Prendre des photos de notre pressence sur le terrain
  • Récupérer les infos terrains : satisfaction, questions, améliorations

Le plan

Accompagnement sur site

Vos outils

  • E.P.I + Gilet Bleu MTX academy
  • User Guide Deferral
  • Sharepoint & App MTX academy
  • Les ambassadeurs

Réflexion

  • Comment embarquer les BTE dans notre démarche : le + tôt possible, bibliothèques pas alignées,
  • Réunion Prod et QRY pour les immo jeudi
  • Sophie Michel & Marco Romik

Agenda deferral du 01/06 au 12/06

Horraires CMH : 8h30 - 10h30 / H1 : 9h - 11h / H2 : 9h - 11h

vendredi

jeudi

Mercredi

mardi

Lundi

CMH : O.D., L.L

CMH : O.D, LL

CMH : OD. Stefan, LL

CMH : O.D., L.L, V.R.

CMH : O.D., L.L,

H1 : Tony, Fahri, Niron

H1 : T.R, Nathan

H1 : T.R, Nathan

H1 : Djamila, T.R

H1 : Djamila, T.R

H2 : E.B., Fahri, Niron

Semaine 01/06

H2 : Fahri, Niron

H2 : Fahri, Niron

H2 : C.W. + Djamila

H2 : C.W. + E.B +Stefan

Pas dispo cette semaine:Sebastien

CMH : F.E., Niron, JMB, Hicham

CMH : O.D., L.L

CMH :

CMH : O.D., L.L, JMB

CMH : O.D., L.L, JMB

H1 :

H1 :

H1 : T.R, F.E, N.S

H1 :

H1 : T.R,

semaine 08/06

H2 :

H2 : Sebastien, Estelle

H2 : E.B., Sebastien

H2 : C.W. Sebastien

H2 : C.W., Sebastien

Pas dispo cette semaine:Djamila

Agenda deferral du 15/06 au 26/06

Horraires CMH : 8h30 - 10h30 / H1 : 9h - 11h / H2 : 9h - 11h

vendredi

jeudi

Mercredi

mardi

Lundi

CMH : O.D., N.R

CMH :

CMH :

CMH : O.D., N.R

CMH : O.D.,N.R

H1 :

H1 :

H1 : T.R, F.E, N.S

H1 :

H1 : T.R, F.E, N.S

Semaine 15/06

H2 :

H2 :

H2 : E.B.

H2 : C.W.

H2 : C.W.

AMO CMH : Stefan ?AMO H1 : Sebastien ?AMO H2 : Djamila ?

CMH : O.D., N.R

CMH :

CMH :

CMH : O.D.,N.R

CMH : O.D., N.R

H1 :

H1 :

H1 : T.R, F.E, N.S

H1 :

H1 : T.R, F.E, N.S

semaine 22/06

H2 :

H2 :

H2 : E.B.

H2 : C.W.

H2 : C.W.

Djamila

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When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Did you know...

In Genially you will find more than 1,000 templates ready for you to input your content and customize them, which will help you tell your stories.

A great title

With this function...

You can add additional content that excites your audience's brain: videos, images, links, interactivity...Whatever you want!

A great title

Write a great headline

When carrying out a presentation, two objectives must be pursued: transmitting information and avoiding yawns. For this, it can be a good practice to create a scheme and use words that are etched into the brains of your audience.

We are visual beingsWe are capable of understanding images from millions of years ago, even from other cultures.

Narrative BeingsWe tell thousands and thousands of stories. ⅔ of our conversationsare stories.