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DocJS-FastPass Journey Walkthrough

Corey Washington

Created on May 15, 2026

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Transcript

Where do PSP enrollments actually start?

At prescribing?

Where clinical decisions happen.

At intake?

Too late. Forms arrive incomplete.

In the Portal?

Workflow friction. Portal fatigue

Enrollment should start at the moment a prescriber decides to treat.

Not at intake. Not in the portal. At the source.

Scene 01 of 18

The Approach
The Journey
The Outcome
The Problem
Next Steps

The Landscape

The Starting Point Matters

Most PSP enrollment methods are disconnected from the prescribing moment. FastPass™ by zPaper starts with it.

Rx Handling

PEF Handling

PEF Enrollment Methods

Closest to Prescribing Moment

FastPass

eRx issued at Submit — same event

PEF completed inside the eRx system

VS. The Six Alternatives

eRx to Intake Pharmacy

eRx sent to Intake Pharmacy

PEF primarily for consents / attestations

eRx Platform

PEF replaced by platform workflow

eRx issued inside the platform

Manufacturer Portal

PEF logic in manufacturer portal

Rx requested after enrollment

Hub / PSP Portal

PEF recreated in portal fields

Rx sent via separate channel

Split Fax

PEF sent to pharmacy, shared with Hub

Rx faxed to pharmacy

Traditional Fax

Rx written separately

PEF faxed

Furthest from Prescribing Moment

Scene 02 of 18

The Approach
The Journey
The Outcome
The Problem
Next Steps

Why FastPass Wins

PSP Intake Teams Receive Complete Enrollment.

Day 1, not day 14. Here's what good looks like:

Valid ePrescription

Real eRx, signed in workflow, attached to enrollment.

Verified Prescriber

Identity and prescribing authority confirmed at the moment of signing.

No Missing Information

Required fields assigned through persona-based configuration.

Complete from Day 1

Every required field, attachment, and signature arrives together. Nothing to chase down.

All Required Attachments

Captured at the source, not requested later.

Structured Data

FHIR-ready data fields mapped to your system of record.

Real eRx using NCPDP Script protocol. Routed to intake pharmacy. Full audit trail from first click to final signature.

Scene 03 of 18

The Approach
The Journey
The Outcome
The Problem
Next Steps

See how FastPass accelerates access to therapy.

A guided walkthrough of how ePrescribing and enrollment happen in one unified workflow

Your journey:

Configure
Initiate
Med Staff
Patient
Prescriber
PSP Intake

Scene 04 of 18

The Approach
The Journey
The Outcome
The Problem
Next Steps

The Journey

Configure the Document Journey in DocJS

Configure once. Run anywhere.

Map enrollment form fields
eRx initiation area on form
Add program prescription choice(s)
Assign personas by fields and/or form sections
Generate the digital workflow link
Create workflow actions
Journey Editor

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Scene 05 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Enrollment Initiation

One URL. A simple, frictionless starting point.

FastPass gives you a single branded URL for a digitized version of your approved PEF. Drop it on any site or portal, or share it as a link. No IT integration to get started. No form reconstruction. When the prescriber's office clicks the enrollment form, they land directly in the workflow.

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Scene 06 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

One Form. Multiple Personas. One Workflow.

Med Staff

Patient

Prescriber

The Patient reviews, adds details, and provides eSignature for consent.

The Prescriber reviews the form and attaches a valid eRx.

The Med Staff completes patient and provider information.

Each persona sees only what they need. Field-level permissions are controlled without changing the legally approved template.

Scene 07 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Med Staff Workflow

Simplified form completion. Learn and fill capabilities. Easy next-step kickoff.

Insight
The form remembers prior information and stores it securely within your browser, removing the need to re-type previous information.
The med staff enters prescriber details once and clicks "Learn". That information is stored locally in the browser, not in the cloud. On the next enrollment, one click on "Fill" populates everything. Less typing. Less data exposure. Faster adoption.

The med staff enters what they know: patient name, date of birth, and contact information. Required fields are enforced by the system, so nothing gets missed.

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Scene 08 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Med Staff Workflow

One action. Three signers. Zero manual follow-up.

Med staff enters recipient details for the patient and prescriber. The NPI is verified in real time. Email and SMS notifications go out automatically, in sequence. The workflow runs itself. No manual chasing. No "did you get my fax?" calls.

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Scene 09 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Patient Workflow

Add additional information, sign eConsent. Starting with a familiar notification.

Patient Completed Signed Completed form with consent, attachments, and signature captured

They enter address and insurance details and upload an insurance card directly into the form. Required fields and attachments are enforced by the system, so nothing arrives incomplete.

The patient receives hyperlink to complete their portion of your PEF. Your consent requirements. No portal account. No login friction. Branded to your program.

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Scene 10 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Patient Workflow

Consents Authorized and Documented.

The patient reviews consent language and signs electronically. Date-stamped. Audit-tracked. Using the consent statements your legal team approved.
Insight
Consent, attachments, and eSignature all live inside one form experience.

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Scene 11 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Prescriber Workflow

The Prescription. Inside the Form.

The prescriber receives an email notification. They click through and land directly on the form. No separate portal. No new login.

After authentication, the prescriber sees everything the patient filled out but cannot edit those fields. Field-level permissions are controlled without changing the legally approved template.

The prescriber's identity and prescribing authority are verified before they can access the ePrescribing system of record.

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Scene 12 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

Prescriber Workflow

The Prescription. Inside the Form.

Insight
The eRx is the real eRx. Not a simulation. Not a paper version. It runs on certified infrastructure, in the same workflow, in the same session. The prescription a hub receives is the prescription the pharmacy fills.

The prescription section now opens a certified ePrescribing experience directly within the form. The prescriber stays in workflow. The eRx runs in parallel, in the same session, on a familiar clinical workflow.

Patient info flows directly into the ePrescribing workflow. The prescriber searches the medication, sets quantity and instructions, and adds it to the draft. Medication history loads when the network returns it. Same clinical flow they'd use in any certified prescribing platform.

Electronic signature built to 21 CFR Part 11 standards. A digital seal helps prevent duplicate prescriptions, and a QR code opens the full audit trail. Who signed, what, when, and from which profile.

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Scene 13 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

After Submission

Patient

Prescriber

Everyone gets a confirmed copy.

Med Staff

At submit, a copy of the completed Patient Enrollment Form is delivered to every participant: patient, medical staff, prescriber, and the hub or designated intake pharmacy. No more uncertainty about what was sent or when. Every party has a verified record of what was submitted, when, and by whom.

Submitted Day 1. Acted on Day 1.

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Scene 14 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

After Submission

Behind every submission is a full audit trail.

A signed audit document captures every participant, every action, every timestamp. Signatures, prescription details, attachments, and IP addresses are all preserved. If a payer, auditor, or compliance team ever needs proof, it's already there. Who signed. What was signed. When. From which profile. From which IP.

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Scene 15 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Journey

What Your Team Receives

Structured data, mapped to your system of record.

Beyond the documents, the form data flows directly into your system of record or is delivered as a structured data package. Patient name, date of birth, prescriber NPI, drug, quantity, signature status, timestamps. Every field is structured metadata, not text extracted from a scanned image.

Your team can automate, route, and act on the record the moment it arrives.

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Scene 16 of 18

The Journey
The Outcome
The Approach
The Problem
Next Steps

The Outcome

Day 1.

Not Day 14.

When a complete enrollment arrives with every required field, attachment, eSignature, and a valid ePrescription, your intake team stops chasing and starts acting.

That's faster access to therapy for the patient. From the start.

All required information on Day 1

Eliminated missing-info loops

A valid eRx on Day 1

Faster time to therapy

Scene 17 of 18

The Outcome
The Journey
The Approach
Next Steps
The Problem

Talk to us

Dive Deeper

We'll show you what a complete Day 1 enrollment with existing forms looks like.

Schedule a Demo →

FastPass by zPaper

zpaper.com | sales@zpaper.com

Complete Enrollments. Smarter Documents. Valid eRx. Faster Access. At the Start

Scene 18 of 18

The Outcome
The Approach
The Journey
Next Steps
The Problem