common forms
A fake message pretending to be from a company, a colleague or a government department
SMS
A text message containing a link or asking you to call back a number
(smishing)
EMAIL
It is a technique used by attackers to extract information, money or access to your systems from you... by making you believe something that isn’t true.
social media
Identity theft over the phone (e.g. bank, employer, IT director)
(vishing)
Fake profile asking for information or encouraging you to click on a link
CALL
A split second’s hesitation
It's always the same principle : to manipulate you so that you act without thinking
can be enough to thwart months of preparation by an attacker
Take your time
Check the sender
DON’T CLICK ON ANYTHING
Grab their attention by highlighting a threat, an opportunity or a sense of urgency.
1. to bait
the pirate's logic
Never pay
report
Urging swift action: a countdown, an authoritative tone, a request for a ‘reasonable’ sum
2. encourage
REFLEXES
in 3 stages
Encourage users to click, download a file, send money or provide data.
3. to trap
EN - #1_What is Phishing?
caroline psonka
Created on May 12, 2026
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Transcript
common forms
A fake message pretending to be from a company, a colleague or a government department
SMS
A text message containing a link or asking you to call back a number
(smishing)
EMAIL
It is a technique used by attackers to extract information, money or access to your systems from you... by making you believe something that isn’t true.
social media
Identity theft over the phone (e.g. bank, employer, IT director)
(vishing)
Fake profile asking for information or encouraging you to click on a link
CALL
A split second’s hesitation
It's always the same principle : to manipulate you so that you act without thinking
can be enough to thwart months of preparation by an attacker
Take your time
Check the sender
DON’T CLICK ON ANYTHING
Grab their attention by highlighting a threat, an opportunity or a sense of urgency.
1. to bait
the pirate's logic
Never pay
report
Urging swift action: a countdown, an authoritative tone, a request for a ‘reasonable’ sum
2. encourage
REFLEXES
in 3 stages
Encourage users to click, download a file, send money or provide data.
3. to trap