When you start helping the victim, you have 2 goals...
Gather information for emergency responders
There are things you can do to provide information to medical professionals and save them the time of having to discover it themselves.
The first thing you should do is ask the victim questions.
Click each question mark to read the questions. Then click the right arrow.
What is their level of responsiveness? Can they answer questions? If not, are they completely silent or do they make noises when you speak?
OBSERVATION 1
If they cannot answer your questions, there are observations you can make and report to emergency personnel.
Do their eyes respond to the sound of your voice? Do they look at you when you speak? Are they just staring off somewhere else or are their eyes completely shut?
OBSERVATION 2
Do they respond to any stimulation at all? Do they move when you touch them? Are they reacting to the pain of their injuries?
OBSERVATION 3
The ABCs of First Aid
Airway
When you are able to help the victim with their injuries, it is important you do not move them.
Bleeding
Controlling Shock
The only exception is to remove them from a dangerous environment.
Click each letter below to learn more. Then click the right arrow.
ONCE EMERGENCY SERVICES ARRIVE...
Step aside and let them take control of the situation
Warn them of any dangers on the scene
Provide them with all the information you gathered
CONTINUE TO NEXT SECTION
RESTART
Scroll below this slide and click NEXT ACTIVITY or click RESTART to restart this activity.
Clear the Airway
This means to make sure the victim is breathing and has a pulse.
If not, this is your first priority.
Once they are breathing, you can move on to check bleeding.
Control Shock
This means preventing a victim from going into shock.
Shock is a common response to injury where the heart rate slows, leading to possible complications.
Controlling shock helps prevent further injury and helps regulate their heartbeat.
Check Bleeding
This means to inspect the victim for any bleeding or bruising.
If the bleeding is severe, stopping it will be your new priority.
The location of the injury is also important information to report to emergency services.
Look at the victim's skin. Is it pale or do their hands, feet, or lips have a blue tint?
Medical Emergencies: What Should You Do?
Mallory
Created on April 22, 2026
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Transcript
Medical Emergencies
What Should You Do?
START
Provide any help you can
When you start helping the victim, you have 2 goals...
Gather information for emergency responders
There are things you can do to provide information to medical professionals and save them the time of having to discover it themselves.
The first thing you should do is ask the victim questions.
Click each question mark to read the questions. Then click the right arrow.
What is their level of responsiveness? Can they answer questions? If not, are they completely silent or do they make noises when you speak?
OBSERVATION 1
If they cannot answer your questions, there are observations you can make and report to emergency personnel.
Do their eyes respond to the sound of your voice? Do they look at you when you speak? Are they just staring off somewhere else or are their eyes completely shut?
OBSERVATION 2
Do they respond to any stimulation at all? Do they move when you touch them? Are they reacting to the pain of their injuries?
OBSERVATION 3
The ABCs of First Aid
Airway
When you are able to help the victim with their injuries, it is important you do not move them.
Bleeding
Controlling Shock
The only exception is to remove them from a dangerous environment.
Click each letter below to learn more. Then click the right arrow.
ONCE EMERGENCY SERVICES ARRIVE...
Step aside and let them take control of the situation
Warn them of any dangers on the scene
Provide them with all the information you gathered
CONTINUE TO NEXT SECTION
RESTART
Scroll below this slide and click NEXT ACTIVITY or click RESTART to restart this activity.
Clear the Airway
This means to make sure the victim is breathing and has a pulse.
If not, this is your first priority.
Once they are breathing, you can move on to check bleeding.
Control Shock
This means preventing a victim from going into shock.
Shock is a common response to injury where the heart rate slows, leading to possible complications.
Controlling shock helps prevent further injury and helps regulate their heartbeat.
Check Bleeding
This means to inspect the victim for any bleeding or bruising.
If the bleeding is severe, stopping it will be your new priority.
The location of the injury is also important information to report to emergency services.
Look at the victim's skin. Is it pale or do their hands, feet, or lips have a blue tint?