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RELATIONSHIP WITH CITIZENS AND COMMITMENT TO SOCIETY

BdE

Created on April 21, 2026

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Transcript

  • More than 11,000 users access every day
  • Over 5.6 million visits to the electronic services website
  • 180,000 entries in the Electronic Registry
  • We are reaching out to a new audience, via in-person and digital services that underline the Bank’s social purpose and functions
  • In 2025 we modernised our services website

our website

24/7 electronic

Being increasingly accessible and transparent

  • More than 8,000 visitors under the programme
  • 89 works of art restored
  • 24 works of art lent out for 12 temporary exhibitions
  • Over 57,000 visits to the Tyranny of Chronos Exhibition

Open Doors

  • We preserve and share our historical and artistic heritage

Respecting our heritage, culture and collective memory

Being sustainable

  • We incorporate environmental criteria into our research and supervisory work, internal management and

banknote design

Making financial education a priority

  • We organise to foster inclusion and collective well-being
  • In 2025 we launched the project to create a financial education centre

activities and programmes

  • Over 36,000 attendees at financial education workshops